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Operations Specialist

4 months ago

Grand Rapids, United States Gypsum Management & Supply Full time

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, Leading Edge Insulation Services has convenient locations across Michigan, which means we serve all of Michigan’s lower peninsula, northern Indiana, Ohio, and Illinois.

In fact, referrals have consistently fueled our growth, and we appreciate the opportunities that our customers and partners have given us.

**Position Summary**:
The primary function of the operations specialist is to support the Area Managers in the functions of operations, fleet management, and IT support. The Operations Specialist adheres to and promotes safety, corporate policies, and procedures. This person will work closely with the Area Managers to meet mutual goals, assist in other work-related activities as needed, and guarantee the genuine customer service our customers’ demand.

**Duties & Responsibilities**:

- Support Area Managers in managing operational costs.
- Actively anticipate operational risks and create solutions and/or preventative measures.
- Assist Area Managers with MORA inspections.
- Play a key role in achieving operations goals set by the Area Manager
- Assures compliance with the Safety and Loss Control Program
- Support the Area Managers in managing the Gator Gypsum fleet.
- Manage all aspects of equipment, ordering equipment, managing cost of equipment, maintenance costs, and repair costs.
- Manage, implement, and train on DQ installation.
- Responsible for the maintenance of the systems installed in equipment.
- Responsible for vehicle registrations
- Coordinate all equipment transfers between branches and assist with paperwork associated.
- Maintain and train Level 9 pricing.
- Order IT equipment as directed by Area Managers.
- General IT support as needed.
- Serve as the Cloud Project Manager.
- Assist in managing mobile phone costs.
- Manage Risk Console.
- Responsible for education and training on Risk Console.

**Basic Qualifications**:

- Associate degree or equivalent preferred
- Minimum of 2 years of related work experience
- Strong Microsoft office skills

**Core Competencies**:

- Strive to do the right thing by displaying trust and integrity.
- Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
- Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
- Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
- Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
- Ability to self-manage, show initiative, be proactive, and drive results.
- Communicate professionally, both verbally and in writing to coworkers and customers.

**Physical Requirements**:

- Must be able to remain in a stationary position in an office environment 70% of the time.
- Will occasionally move about inside the office to access files, office machinery, etc.
- Must be able to operate basic office machinery.
- Must be able to communicate with team and management and be able to exchange accurate information in these situations.

**Required Cognitive Skills**:

- Must be able to problem solve and prioritize tasks.
- Must be able to manage stress depending on tasks.
- Must be able to multitask.
- Must be able to receive and analyze information.
- Must be able to quickly communicate solutions if problems occur.
- Must be able to demonstrate a high degree of sound judgement.

**Benefits & Perks**:

- Medical, Dental, Vision, Disability & Life Insurance
- Wellness Benefits
- 401(k) Retirement Plan
- Employee Stock Purchase Program
- Paid Holidays & Vacation Days
- Professional Growth Opportunities
- Development & Training Programs

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.