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Claims Administrator
3 months ago
**Company Overview**:
Voyager Global Mobility and its subsidiaries play a central role in urban transportation in some of the most dynamic cities throughout the Americas. We power more than 10,000 drivers with professionally managed vehicles and resources so they can succeed as entrepreneurs in the ride-sharing economy. Our fleet-as-a-service model—a scalable infrastructure of well-maintained vehicles, driver resources, data and metrics—can be deployed to empower the Uber platform and other noted rideshare services to deliver world-class service anywhere.
The Claims Administrator will efficiently process claims, provide excellent customer service, and ensure accurate documentation and communication throughout the claims process.
**Essential Job Functions**:
- Efficiently handle data entry tasks, ensuring all daily documentation is completed promptly and accurately, while maintaining the up-to-date status of claims.
- Welcome and assist walk-in clients, offering professional and courteous service on a daily basis.
- Review, research, analyze, and process claims with meticulous attention to detail, ensuring accuracy and compliance.
- Collaborate with internal teams to resolve complex or escalated claims issues, ensuring timely resolution and customer satisfaction.
- Maintain accurate and organized claim files, adhering to company policies and regulatory guidelines to ensure compliance and audit readiness.
- Must be able to work onsite, this is not a remote role.
- Must be able to work with or without reasonable accommodations.
- Perform other duties as assigned.
**Qualifications Needed**:
- Some college education or relevant work experience in the field, demonstrating your understanding of claims administration.
- Excellent written and verbal communication skills, allowing you to effectively communicate with clients, providers, and colleagues.
- Computer literate with a strong aptitude for learning company software and tools, ensuring efficient and accurate data entry.
- Multitasking abilities to handle various tasks simultaneously without compromising attention to detail.
- Demonstrated commitment to consistent attendance, ensuring a reliable and dependable presence in the workplace.
- Strong organizational skills to effectively manage and prioritize tasks in a fast-paced environment.
- **The Company reserves the right to modify essential job functions, qualifications and overall job duties at any time in order to support the needs of the business. Any changes will be communicated to the appropriate parties.**_
Pay: $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
**Experience**:
- Customer service: 1 year (required)
- Data entry: 1 year (preferred)
Ability to Commute:
- Long Island City, NY 11101 (required)
Ability to Relocate:
- Long Island City, NY 11101: Relocate before starting work (required)
Work Location: In person
