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Head, Ta Integrated Insights Portfolio

4 months ago


East Hanover, United States Novartis Full time

**Summary**:
The ideal location for this role is the East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If the associate is remote, all home office expenses and any travel/lodging to specific the East Hanover, NJ site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 20% plus travel.”

**About the Role**:
The Head, TA Integrated Insights Portfolio is a key leadership role that is embedded with US Commercial business leaders, partnering directly with the US Executive Vice President and Chief Commercial Officer as their primary contact, accountable for the full portfolio of integrated insights across all aspects of commercial products, BD&L opportunities, life cycle strategies powering growth over the next five years. This role is the strategic thought partner to the EVP CCO as they guide the org towards delivering on our US strategic imperatives.

This senior leader is accountable to elevate the impact of our Insights teams, by fully harnessing the power of Consumer insights (Human Insights), advanced analytics, and decision science. This role will define how the team of Integrated Insights will partner and focus across the portfolio to leverage impactful insights and analytics that guide successful, customer-driven strategies and tactics at the most senior levels, and all the way through the broader IDS and US organization.

The role will lead a team of seasoned Vice President Insights Leads across the US portfolio, who are accountable for the full delivery of Insights across the value chain. Key accountabilities of this team include identifying key business questions (KBQs), critical hypothesis generation, leading the development and executing an Integrated Insights Plan (IIP) with its various components such as Primary Market Research (PMR), Forecasting (FC), Business Analytics (BA) and Competitive Intelligence (CI) in collaboration with top CPOs, Hyderabad team, GBS and external vendors.

This leader brings deep business experience and acumen to the role, and is a passionate champion for the voice of customers and patients, with strengths in analytics (predictive and performance), behavioral insights, and a skill for defining a compelling narrative that challenges the status quo to allocate resources toward the most relevant business needs and opportunities. This leader will inspire the Integrated Insights organization to embrace the role of “Intellectual Sparring Partner”, moving beyond a service provider mindset to be proactive partners who define the “what, so what, now what” built from syndicated, custom, traditional, digital, advanced analytics, and emerging research methodologies. This leader will actively collaborate with the team in Hyderabad and functions in the Insights and Decision Sciences organization who lead capabilities including, but not limited to, enterprise analytics, data strategy & products, and AI technology and platforms to deliver solutions.

This person will work directly with the US EVP Chief Commercial Officer and cross-functional leaders to understand the US portfolio business context and opportunities, ensuring Integrated Insights meets the current and future needs of the portfolio. This person will sit with US LT at MBR and be accountable to fully articulate the drivers of performance and insights that should shape our strategies and direction.

This role reports to the Chief Insights & Decision Sciences Officer for Novartis US, and is a key partner as our organization shifts to a more customer-focused, integrated design. This leader will be accountable for democratizing insights across the US commercial organization. In collaboration with the IDS Leadership Team, this role will define and deliver new ways of working that elevate each of the following areas:
**Major Accountabilities**:
**Leadership**:

- Lead a team of 40+ Insights professionals across the US portfolio (Oncology & Pharma) em-bedded with existing product teams and our teams focused on new growth opportunities and defining and executing KBQs to Insight plan
- Define and embed new skills (e.g., problem identification, behavioral research framework, articulating recommendations in relevant context), and new ways of working (e.g., cross-functional collaboration, leveraging shared solutions/methods) to develop team capabilities.
- Foster solutions-oriented thinking by building a culture of performance, accountability, simplicity, empowerment, external orientation, and curiosity.
- Cross-functional leadership at C-suite level

**Partnership**
- Engage with the US President, US Chief Commercial Officer, Chief Financial Officer, Chief of Customer Experience, Chief Marketing Officer, Chief Medical Officer, Chief Novartis Patient