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B2b - Business to Business Sales Specialist

4 months ago

Victoria, United States Individually Owned and Operated Ace Hardware Store Full time

As a Commercial Account Specialist, you will introduce Salemis Ace Hardware solutions, products, and services to business customers. You will spend time meeting first-time and current business customers and learning their needs. You will generate new internal leads and build relationships, connecting in the store or through personal visits and in-store workshops and events. Also, your role is to inform and offer customers the complete suite of sales support options by engaging customers to think about the possibilities of Salemis Ace Hardware in their businesses. The duties of the Commercial Account Specialist position are to be performed while demonstrating and encouraging Salemis Ace Hardware's business solutions.

Essential

**Responsibilities**:

- Market program to Business-to-Business customers
- Generate sales leads from potential new customers
- Create and maintain customer relationships
- Learn customer base by interviewing customers, understanding current customer solution needs, and making purchase recommendations
- Pick, pull and pack business customer orders and/or delivery items
- Perform product research for unique and special orders
- Generate customer quotes and process customer orders
- Establish sourcing of products from vendors
- Monitor competitions pricing, product assortment, services, fees and marketing efforts to ensure stores commercial sales program is competitive
- Track and review purchase habits that provide new sales opportunities or identification of new business customers
- Empower, involve and provide support to entire store personnel in the commercial sales process

**Benefits**:
Commission-Based Bonuses
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan with Company Match
Employee Discount
Regular Pay Increases

**Requirements**:
Education/Training:
oHigh School degree, some college preferred. Possess product knowledge of hardware/commercial/consumable products along with a willingness to learn
**Experience**:
oSales experience with retail and/or business customers

Skills/Knowledge:
oComfortable interacting with existing customers and qualified leads by phone and in person.
oExcellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-task
oStrong time management skills
oAbility and willingness to work flexible hours dependent on business customer needs
oKnowledge of retail computer systems, MS Word and Excel a plus
oBilingual (Spanish) verbal and written communication skills a plus

Wage
Starting Salary Negotiable based on experience