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Service Office Cashier and Receptionist

3 months ago

Clermont, United States Toyota of Clermont Full time

**Responsibilities**:

- Answer multiple phone lines in a courteous and professional manner
- Data entry
- Dispatching
- Assist with other administrative duties as needed
- Determine caller’s needs and route to the appropriate department
- Meet and greet visitors
- Determine visitor’s needs and contact the appropriate department
- Assist various departments with special projects as needed
- Ability to provide excellent customer service to all service customers and vendors
- Ability to speak with and handle irate customers in a courteous and professional manner
- Ability to problem solve

**Requirements**:

- Minimum 1-2 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environment
- Excellent interpersonal, verbal and written communication skills
- Knowledge in MS Office Applications (Word, Excel, Outlook)
- Attention to detail
- Flexible hours
- Excellent phone etiquette and customer service skills
- Comfortable with answering a multi-line system
- Professional appearance a must
- Friendly and courtesy disposition
- Must be a motivated, self-starter
- Able to work effectively with all departments with limited supervision
- Solid time-management skills

**Competencies**:

- Self-starter
- Provide exceptional customer service to both internal and external customers
- Effectively communicate and collaborate with fellow employees
- Ability to multi-task
- In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits._ _Employment is contingent upon successful completion of a background investigation._
- Toyota of Clermont is proud to be an Equal Opportunity Employer._