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Private Billing Ar Specialist

3 months ago

Brookfield, United States Cantata Senior Living Full time

Description:
Provide accounts receivable/billing functions for Cantata and its divisions for the residents and clients of Cantata in accordance with policies and procedures, current federal, state and company standards, guidelines and regulations governing our company.

Principal Duties and Responsibilities: This description is intended only to identify the basic responsibilities and requirements of this job classification and does not prevent the assignment of other job-related duties. Successful job applicants will be able to perform these essential functions with or without requested reasonable accommodation.

1. Performs all duties in accordance with the Cantata Promise, treating every person (Client, fellow employee-partner, general community member) with respect, integrity and compassion.

2. Will be held accountable for all aspects of private pay, long term care billing. Including but not limiting to billing, collections and processing payments.

3. Responsible for preparing private billing statements within the first week of the month.

4. Deposits monies in a timely manner.

5. Process credit card and ACH transactions for all sources.

6. Will create and manage account receivables aging reports on a monthly basis. Maximizes collections for all services rendered in the most efficient fashion and in compliance with payer guidelines or regulations.

7. Follow-up on all billing based on the collection process. Works with the Leadership team and the lawyers on delinquent accounts.

8. Serves as a key liaison between residents, families, finance, operating staff and other Cantata personnel on billing statements, with a focus on customer service.

9. Works with the Admissions/Intake departments to ensure residents are entered correctly into software to ensure accurate billing. Coordinate and collect necessary information from staff or payers for claim adjudication. Obtain and/or enter such documents as authorizations, financial agreements, and other such ancillary documents as may be necessary

10. Participate in take-back, overpayment, and refund process.

11. Recognize problem accounts and notify appropriate staff or supervisor to assist in problem resolution.

12. Operate software system for billing, posting, and claims research.

13. Monitors daily census activity.

14. Performs data entry and filing on a timely basis.

15. Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the department.

16. Consistently demonstrates ability to respond to changing situations in a flexible manner through positive attitude, respectful interaction, innovative ideas, efficiency and ethical behavior..

17. Follows work assignments, and/or work schedules in completing and performing your assigned tasks.

18. Attends in-services, meetings and educational training in accordance with Cantata’s policies and procedures.

19. Performs tasks/duties and utilize forms in accordance with Cantata’s policies and procedures.

**Requirements**:

- High School graduate or equivalent.
- Willingness to work harmoniously with and to assist other personnel.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Must be able to maintain good personnel relations and employee moral.
- Must be able to cope with the mental and emotional stress of the position.
- Ability and willingness to work harmoniously within a team environment departmentally.
- Ability to communicate effectively both verbally and in written form with a diverse group of people.
- Must possess the ability to deal tactfully with personnel, residents/patients, family members, visitors, government agencies/personnel and the general public.
- Must be able to read, write, speak, and understand the English language.
- Aptitude for detail work.
- Prior experience in billing, business accounting and customer service.
- Willingness and ability to be bonded by an insurance company, as may be required for cash handling.
- Familiarity with computers and computer software.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.

**Physical Requirements/Working Conditions**
- Must meet general health requirements as set forth by this company.
- Intermittent physical activity including bending, reaching and prolonged periods of sitting.
- Individual will be scheduled based on operational need.
- May be requested to work over scheduled working hours, weekends and holidays when necessary.
- May be necessary to assist in the evacuation of residents during emergency