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Customer Service Associate

4 months ago


Clearwater, United States High Fidelity Audio Equipment Full time

Job Overview:
**Duties**:

- Interact with customers to provide information in response to inquiries about products and services
- Handle and resolve customer complaints in a professional manner
- Process orders and requests
- Maintain customer accounts and records
- Assist with sales inquiries and provide product information
- Payment Processing
- data entry/updates to website
- other clerical duties assigned as needed

**Skills**:

- Strong communication skills to effectively interact with customers
- Experience in customer service at an office setting is required
- Proficiency in basic math for processing orders and payments
- Bilingual proficiency in Spanish is a plus for diverse customer interactions
- Organized
- Quickbooks
- Microsoft office, Excel, Word, and Outlook

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Ability to Commute:

- Clearwater, FL 33756 (required)

Ability to Relocate:

- Clearwater, FL 33756: Relocate before starting work (preferred)

Work Location: In person