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Child Support Specialist

4 months ago

Milwaukee, United States Milwaukee County Full time

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County

CHILD SUPPORT SPECIALIST
**Pay Rate**: $19.49 to $29.24 Hourly

**Job Summary**: The Child Support Specialist monitors child support caseloads for all appropriate enforcement actions in accordance with Federal Regulations and mandated time frames.

**Essential Duties and Responsibilities**:

- Manage and monitor sizeable child support caseloads for delinquency and compliance with court orders. Prioritize computerized work items and reports taking appropriate enforcement actions. Prepare legal documents including drafting of pleadings to initiate actions.
- Conduct face-to-face interviews with participants, attorneys and others as needed. Negotiate payment plans to prevent or resolve administrative enforcement actions.
- Review and evaluate routine and specialized reports. Make determinations regarding case needs and follow through accordingly. Review case data elements for accuracy, make appropriate corrections and updates on invalid data and document required case events and activities.
- Perform all other duties as may be assigned.

**Minimum Education and Experience Required**:

- Current resident of the State of Wisconsin
- Graduation from high school or G.E.D. equivalent required.
- Two (2) years of office experience conducting interviews and working with the public required.

**Preferred Experience**:

- The ability to work with and provide services to individuals who are representative of a diverse, multi-cultural cross section of our community including individuals of all socio-economic levels which is crucial to this position.

**Knowledge, Skills, and Abilities**: Knowledge of legal documents and their purpose with strong organizational skills. Polished communicator possessing interviewing skills. Understands basic accounting with excellent mathematical skills. Knowledge and skilled in the use of personal computers and the ability to enter and retrieve information. Perform basic word processing duties, including the generation of correspondences, legal documents and reports. Sound analytical skills and detail orientated with strong problem-solving skills to quickly access and determine client-based issues. Able to work independently with mínimal supervision, effectively and harmoniously with the general public, attorneys, court officials, community-based agencies, law enforcement and other governmental departments.
APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

PGNR17 KM