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Part-time Customer Service Associate/assistant

4 months ago

Santa Clara, United States West Coast Self-Storage Group Full time

Elevate your career with **West Coast Self-Storage Group**, an industry trailblazer. We're seeking a **Part-Time Customer Service Associate/Assistant Property Manager **with a knack for outstanding customer service and proven retail sales expertise. If you have an excellent track record in these areas, join our top-performing team in Santa Clara, CA. Deliver exceptional service that drives our continued growth and success.

**Benefits and Perks**:

- $19.00/hour
- Schedule**:Saturday required**:

- Phone Stipend
- Mileage Reimbursement
- Employee Discount
- On the Job Training
- Promotion opportunities

**Day to Day**:

- Show available units and guide customers through the leasing process
- Meet retail sales and occupancy objectives
- Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
- Manage, audit and balance cash drawer and petty cash
- General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
- Maintain property to West Coast’s Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs

**Requirements**:

- **Valid driver's license and reliable transportation (required)**:

- **Retail Sales, Cash Management, and Customer Service experience (required)**:

- Ability to self-manage while working independently to complete team and company objectives
- Ability to work weekends and some holidays (required)
- Basic computer skills and working knowledge MS Office products, e.g., Excel, Word, Outlook)

**EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION**:
West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
- West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve._

**Job Type**: Part-time

Pay: $19.00 per hour

**Benefits**:

- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program

Schedule:

- Day shift

People with a criminal record are encouraged to apply

Application Question(s):

- Do you have a valid driver's license?

Ability to Relocate:

- Santa Clara, CA: Relocate before starting work (required)

Work Location: In person