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Faculty Support Supervisor
4 months ago
Payroll Title:
- ADMIN SUPV 1
- Department:
- RADY SCHOOL OF MANAGEMENT
- Hiring Pay Scale
- $67,200 - $82,000/year
- Worksite:
- Hybrid Remote
- Appointment Type:
- Career
- Appointment Percent:
- 100%
- Union:
- Uncovered
- Total Openings:
- 1
- Work Schedule:
- Days, 8 hrs/day, Mon-Fri**#129988 Faculty Support Supervisor***:Filing Deadline: Wed 6/5/2024**
**UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.**
**DESCRIPTION**:
The Rady School of Management provides business education through its PhD program, Masters degree programs, undergraduate minors and courses, and executive business seminars. In addition to these educational programs, the Rady School has a number of Centers of Excellence, including the Beyster Institute, the California Institute of Innovation and Development, and the US-Israel Center on Innovation and Economic Stability.
The Rady School's values are excellence, innovation, collaboration and integrity. The staff who work at the Rady School have created a highly participatory, high energy, upbeat environment where providing excellent customer service to our students and our faculty is a priority.
Reporting to the Rady School of Management Director of Academic Personnel and Faculty Support, the Faculty Support Supervisor uses skills as a seasoned and experienced administrative operations professional to provide high-level complex oversight and supervision of 5 faculty support coordinators on the Rady faculty support team.
This position supervises the work of the Rady School of Management faculty support team. The position promotes a positive work environment with an atmosphere of collaboration, participation, and information sharing. This position reviews and ensures the group's work quality, quantity, and timeliness and ensures that the staff have the information, training, support, and resources needed to provide excellent customer service. This supervisory position distributes and evaluates work assignments, with the authority to redistribute workload as needed; and monitors the overall progress of work in the unit. The position also reviews, processes, and approves financial transactions related to travel reimbursements, reconciliations, purchases. The position analyzes and researches issues and information, proposes solutions, and seeks feedback from others, and resolves issues and discrepancies. Conducts weekly staff meetings and attends regular leadership meetings with senior management. Orients and trains new team members. Interviews and selects staff. Coaches faculty support team on prioritization, procedure creation, quality/timeliness, and productivity. Recommends best practices regarding administrative practices, travel reimbursement/reconciliation practices, conference room scheduling and other logístical functions. Organizes workflows, work assignments. Approves timecards.
The Faculty Support Supervisor will work with Executive Directors, Committee Chairs, Faculty Leaders, and other groups regarding administrative staffing issues or concerns and address as appropriate. Incumbent is responsible for strategic planning, defining department-wide policies and procedures, and advising the Director of Academic Personnel and Faculty Support on administrative support matters. Serves as liaison to other Rady areas, particularly the Rady Finance area, Rady Events, Rady Facilities, and other administrative units.
This position is 90 percent supervisory and 10 percent focused on special projects and other hands on duties.
- This is a hybrid position with a combination of onsite/remote days. May be required to work evenings and weekends (rare).
- Submission of a cover letter along with a resume is preferred.
**QUALIFICATIONS**:
- Experience supervising and/or supporting administrative support staff ; OR experience working as an admin support professional with experience training others.
- Skills to evaluate issues and identify resolutions. Solid analytical / problem-solving skills. Decision making skills. Ability to organize workflows, create work processes and procedures to solve operational problems and enhance productivity.
- Experience in the successful interviewing/selecting, supervising, motivating, and leading of staff; experience assessing and distributing workload; experience scheduling, approving timecards. Experience providing constructive and positive feedback to staff regarding work quality, quantity, timeliness. Experience resolving conflicts and promoting collaboration.
- Experience writing policies and procedures to ensure consistency where no policies may exist or may need to be updated.
- Strong service orientation with the ability to effectively manage multiple priorities. Customer service skills. Multi-tasking, prioriti
