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Dispatcher
3 months ago
d deliver the most compelling RV experience imaginable for our customers.
**ESSENTIAL JOB FUNCTIONS**:
- Review all Delivery and Service repair orders to identify jobs to be dispatched.
- Dispatch all Delivery and Service RO’s to technicians ensuring each technician has a constant workload.
- Maintain a schedule of open and pending RO’s with a planned start date and current status.
- Consult with delivery and service advisors as necessary to ensure timely and thorough job completion.
- Communicate expected job start dates to advisors.
- Facilitate physical movement of coaches to and from service bays and internal sublet shops.
- Monitor status of jobs in progress in each shop.
- Attend all company required meetings.
- Additional responsibilities as requested or required.
**QUALIFICATIONS AND EXPERIENCE**:
- Working knowledge of the Lazydays conventional delivery and service processes.
- Understanding of the various types of jobs performed on RVs.
- Exceptional organizational and multi-tasking capabilities.
- Excellent interpersonal and communication skills.
- Ability to forecast the needs of the shop recognizing relation of incoming work vs. pending work.
- Forecast amount of pending work for the techs.
- Ability to read, write and comprehend English.
- 5-7 years of experience in RV service or in a production control or dispatch capacity.
**EDUCATION**:
- High school diploma or equivalent.
