Customer Retention Representative

1 week ago

Casa Grande, United States DISH Full time
Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by selling the value of DISH's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling

Job Duties and Responsibilities

The

Retention Account Executive

position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenue. DISH provides the training, development and tools to be successful.
Key Responsibilities
Successfully sell DISH and Boost Mobile products and services to new and existing customers
Assess each customer's needs and offer the best value
Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
Effectively manage time, open to learning new methods and looking to advance as a sales contributor
Build and maintain customer relationships
Document customer information including demographic, billing, etc.
Provide excellent customer service, listen to the customer and ensure their satisfaction
What's In It for You?
Uncapped Commission and No Cold Calling, Ever

.
At DISH, our

Retention Account Executives

handle 100% inbound calls.

We give you the best tools, products and services on the market to fast-track your career. It's all part of how DISH sets you up for success.
Compensation
$17.75

/hour base pay plus uncapped commission. Target compensation is

$64,000

/year, with the potential to earn significantly more based on performance. Top performers make well over six figures annually You'll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increase.
You'll also receive:
Paid training and ongoing development to maximize your career potential
Medical, dental and vision insurance benefits
Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
Complimentary DISH TV programming at your home, plus deeply discounted Sling TV and Boost Mobile plans
Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more

Skills, Experience and Requirements

Excellent verbal, written and interpersonal communication skills
High school diploma; college graduates preferred
Pre-employment screen, which may include a drug test
Must be able to work full-time, on-site in one of our Direct Sales facilities
Must have open availability to work provided schedules
Have a smartphone or other device with an active network connection
Environment
On-site location
Desk position
Full-time schedule provided post-offer - variable hours which include weekends and holidays
Ability to bid on available work schedules based on performance, attendance and quality assurance

Salary Ranges

Compensation: $17.75/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here:

DISH Benefits

.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

  • Customer Retention Representative

    4 weeks ago

    Casa Grande, United States DISH Full time

    Company Summary DISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You'll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview. ...

  • Retention Representative

    3 weeks ago

    Casa Grande, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...

  • Retention Representative

    1 week ago

    Casa Grande, United States Disability Solutions Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Sales Development Representative

    1 week ago

    Casa Grande, Arizona, United States DISH Full time

    About DISHDISH is a leading technology company that has been revolutionizing the way people connect and access entertainment, communication, and technology services for over 40 years.As a Retention Account Executive on our Inside Sales & Retention team, you will play a critical role in influencing customer decision-making by selling the value of our products...

  • Retention Account Executive

    4 weeks ago

    Casa Grande, United States DISH Full time

    Company Summary DISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an...

  • Retention Account Executive

    4 weeks ago

    Casa Grande, United States DISH Full time

    Company SummaryDISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview. ...

  • Retention Account Executive

    1 month ago

    casa grande, United States DISH Full time

    Company SummaryDISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an interview. ...

  • Retention Account Executive

    1 month ago

    Casa Grande, United States DISH Full time

    Job Description Company SummaryDISH is hiring in Chandler! Join us for our upcoming Hiring Day on November 13th for our open Inbound Sales and Customer Retention roles. You’ll have the opportunity to visit the local office and interview onsite with our team! When you register, please select a date & timeslot in which you will be able to be present for an...

  • Retention Account Executive

    1 week ago

    Casa Grande, United States DISH Full time

    Job Description Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands...

  • Customer Service Representative

    4 weeks ago

    Casa Grande, United States BCforward Full time

    Customer Service Representative Position Title: Customer Service Representative Location: Casa Grande, AZ USA 85122 Shift Timing: Mon Friday 40.00 Hours Per Week Anticipated start date: 1-2 Weeks Duration: 12+ Months contract and the possibility to be extended the contract. Pay Rate: $15.79 W2Duties and Responsibilities: Greet clients/public and assess...

  • Customer Service Representative

    2 months ago

    Casa Grande, United States Circle K Full time

    Circle K - 2194 Trekell Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    4 weeks ago

    Casa Grande, United States Circle K Full time

    Circle K - 822 E Jimmie Kerr Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Retention Account Executive

    2 months ago

    CASA GRANDE, United States Disability Solutions Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.Today, our brands include...

  • Customer Service Representative

    4 weeks ago

    Casa Grande, United States BCForward Full time

    Job DescriptionJob DescriptionBCForward is currently looking for Customer Service Representative in Casa Grande, AZ   8512Position Title: Customer Service RepresentativeLocation: Casa Grande, AZ   85122Expected Duration: 12 MonthsDuties and Responsibilities:Greet clients/public and assess purpose of office visit. Make referrals for DES and community...

  • Customer Service Representative

    3 weeks ago

    Casa Grande, United States BCForward Full time

    Job DescriptionJob DescriptionBCForward is currently looking for Customer Service Representative in Casa Grande, AZ   8512Position Title: Customer Service RepresentativeLocation: Casa Grande, AZ   85122Expected Duration: 12 MonthsDuties and Responsibilities:Greet clients/public and assess purpose of office visit. Make referrals for DES and community...

  • Customer Service Representative

    4 weeks ago

    Casa Grande, United States BCForward Full time

    Job DescriptionJob DescriptionPosition Title: Customer Service RepresentativeLocation: Casa Grande, AZ USA  85122Shift Timing: Mon Friday 40.00 Hours Per WeekAnticipated start date: 1-2 WeeksDuration: 12+ Months contract and the possibility to be extended the contract.Pay Rate: $15.79 W2Duties and Responsibilities:Greet clients/public and assess purpose of...

  • Customer Service Representative Part Time

    3 weeks ago

    Casa Grande, Arizona, United States PetSmart Full time

    PetSmart, Inc. OverviewJob SummaryWe are seeking a dedicated Customer Service Representative to join our team. This part-time role involves working in a fast-paced retail environment, providing exceptional customer service and ensuring the safety of all living pets in the store.About the RoleThis Retail Sales Associate position is an excellent opportunity...

  • Customer Service Representative

    1 week ago

    Casa Grande, Arizona, United States Trulieve Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Trulieve, a leading provider of cannabis products. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.About the RoleThis is a seasonal position that...

  • Customer Service Representative

    1 week ago

    Casa Grande, Arizona, United States Aarons Full time

    We are seeking a highly motivated Sales Associate to join our team at Aaron's.About UsAaron's is a leading retailer of consumer electronics, furniture, and appliances. We pride ourselves on providing exceptional customer service and creating a positive shopping experience for our customers.Salary InformationThe estimated salary for this position is between...

  • Customer Service Representative

    5 days ago

    Casa Grande, Arizona, United States Burlington Full time

    Become a part of our retail team as a Seasonal Cashier Associate! In this exciting role, you will have the opportunity to develop your skills in customer service, cash handling, and teamwork. Your key responsibilities will include:Delivering outstanding customer experiences through friendly and professional interactionsEfficiently processing transactions and...