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Call Center Sales Agent
4 months ago
- Competitive Compensation Plan
- Daily and Weekly Spiffs
- Paid Training
- Career Advancement Opportunities
- Supportive Team Environment
- Maintain a high level of accuracy and confidentiality in entering, reviewing, and updating tour packages.
- Support the daily activities and assignments provided by the Call Center Supervisor.
- Maintain an upbeat, positive, and motivating demeanor.
- Participate in proactive team efforts to achieve departmental and company goals.
- Completes any and all tasks assigned by management.
- Adhere to all company and departmental policies and procedures.
- Ability to function independently with little supervision.
- Verify new customers who have responded to advertisements and through other marketing channels.
- Explain the offer briefly in a professional and enthusiastic manner.
- Answer any questions.
- Maintain confidentiality of personal information.
- Meet or exceed weekly performance metrics.
- Present a positive attitude and disposition to each caller.
- Build rapport with customers over the phone.
- Ability to actively listen and ask probing questions to understand concerns and overcome objections.
- Possessing closing skills.
- All other duties assigned by management.
- Must have excellent written and verbal communication skills.
- Prior sales experience is preferred.
- Must possess strong selling skills.
- Must possess good time management and organizational skills.
- Must be able to read, write, and speak the English language. Being bilingual is a plus.
- Must be enthusiastic, energetic, and self-motivated.
- Experience working in the Vacation Ownership or hospitality industry preferred.
- Open Availability, including evenings, weekends, and holidays.
- Ability to sit for long periods of time.
- Hotel & Hospitality