Store Manager

1 week ago

Red Bluff CA, United States Community Choice Financial Family of Brands Full time
Overview:

As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment.

Responsibilities:

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.


Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.


Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition. Maximize customer success by offering ancillary products that fit their needs.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.


Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.


Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance of staff.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.


Assist in running the store and day-to-day operations in the absence of the General Manager.


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of supervisory, key holder, or relevant leadership experience
  • Minimum one year customer service, retail, and/or sales experience
  • Hands on cash management experience
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Experience in check cashing, document verification, money order processing
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer: Our Benefits Include**: 
  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance based career advancement
  • Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications. Terms and conditions apply. 
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers
**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our CompensationThe annual target compensation for this position is $49,920/yr.  This role is eligible for performance bonuses.  The compensation listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial ® Family of Brands Total Compensation package.   About Us For over 30 years, Check Into Cash has served as a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs including Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union®, Bill Pay Services, and Green Dot® Visa® Debit Cards in our centers as well as online loan products. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.  The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.  

  • Store Operations Manager

    10 hours ago

    Red Bluff, CA, United States Community Choice Financial Family of Brands Full time

    About Us: Community Choice Financial Family of Brands has served as a national leader in short-term credit solutions for over 30 years.We offer a variety of money services to help families meet their ever-changing financial needs, including Payday Advances, Cash Advances, Title Loans, and more.The annual target compensation for this position is approximately...

  • Store Manager

    2 weeks ago

    Red Bluff, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    2 weeks ago

    Red Bluff, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    3 days ago

    Red Bluff, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    6 days ago

    Red Bluff, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    1 week ago

    Red Bluff, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    3 months ago

    Redding, CA, United States The Good Feet Store LRG Investments Group Full time

    Manage all aspects of store operations including but not limited to: sales, vehicle production, customer care and personnel. Ensure the store operates both safely and environmentally compliant, while effectively and efficiently working within the guidelines of the administrative policies and procedures.Essential Functions: Partners with the Environmental...

  • Store Manager

    2 months ago

    Red Oak, United States GNC - Red Oak (Ovilla Road) Full time

    If people are talking about it, we have it.As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.Compensation and Benefits:As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and...

  • Store Operations Manager

    6 days ago

    Red Oak, Texas, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly skilled Store Operations Manager to join our team at Domino's Franchise.This role is responsible for ensuring the smooth day-to-day operations of our store, including managing inventory, controlling costs, and providing exceptional customer service.

  • Assistant Store Manager

    1 month ago

    Red Wing, United States Kwik Trip Full time

    Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Trip 376 Shift: Variable Leadership Experience: 1-3 years Minimum Starting Pay:$53,500.00 Assistant Store Leader: This position oversees all aspects of running a retail/food location • Hiring, training, scheduling of 20-60 coworkers • Food safety • Ordering,...

  • Wireless Sales Manager

    2 months ago

    Red Bluff, United States Acosta Group Full time

    **DESCRIPTION** **Sales Manager (** **_Multi-Unit_** **)** Premium Retail Services operates in more than 1,300 Wireless Retailer outlets in North America, with a dedicated sales team of more than 3,000 Wireless Sales Pros. As a highly motivated and results-driven Sales Manager, you will recruit, lead, and motivate a team of experienced Wireless Sales Pros to...

  • Restaurant Manager

    2 weeks ago

    Red Bluff, United States Del Taco Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any...

  • Store Manager

    7 days ago

    Milpitas, CA, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...

  • Store Manager

    2 days ago

    Riverside, CA, United States Daiso USA Full time

    The Daiso Store Manager will oversee the daily operations of your assigned store. The Store Manager will ensure the smooth running of store operations to maximize sales and minimize costs. An effective store manager will be able to motivate all store personnel to perform according to their maximum capability. The goal is to manage our store in ways that...

  • Store Manager

    1 week ago

    Glendale, CA, United States Ronin Group Full time

    Regularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize results The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Ensure store operations, standards, and best practices are followed including proper scheduling to maximize conversion and...

  • Retail Store Manager

    3 days ago

    Roseville, CA, United States DXL Full time

    DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou WHAT MAKES US DIFFERENT? We are committed to developing our people in order to promote from within We are...

  • Store Manager

    2 days ago

    Riverside, CA, United States Lids Inc Full time

    Store # - Mall Name: 8317 - Galleria at Tyler For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do....

  • Store Manager

    2 days ago

    Cerritos, CA, United States Lids Inc Full time

    Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike,...

  • Store Manager

    16 hours ago

    Escondido, CA, United States Tailored Brands Full time

    Reports to Regional Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience. To be successful in this...

  • Store Manager

    2 days ago

    Sacramento, CA, United States Brakemasters Full time

    Store Manager Position The Store Manager oversees the Brake Masters facility and is responsible for: Controlling costs Building a loyal clientele Maintaining good employee relations Achieving sales and profit objectives Maintaining overall day-to-day operations at the store level Additionally, they must possess excellent communication and multitasking...