Community Liaison, Home Health and Hospice
6 days ago
HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision - Every patient deserves access to quality healthcare.
Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today
Responsibilities
The Community Liaison, Home Health and Hospice is responsible for inbound/outbound communication and business development across all eligible business units (Medical Group, Home Health, Hospice, etc). The role acts as the local market B2B, B2C, and DTC leader, externally facing our community of referral partnerships. The Community Liaison, Home Health and Hospice will explain benefits of enrollment and will provide patients, caregivers, POAs, and guardians with the myriad of services we bring to eligible patients in their respective market.
Essential Duties and Responsibilities
- Market analysis, along with competitive landscape, in which to differentiate our HC services to external referral sources
- Meet and exceed agreed upon F2F and virtual meeting goals with key decision makers
- Thoroughly understand eligibility and enrollment process of the HarmonyCares suite of businesses in a given market
- Track performance in CRM demonstrating plan and adherence to budgeted targets for a given region
- Schedule face to face or phone discussions with patients, POAs, or guardians to provide guidance on patient eligibility for all programs
- Provide direction on benefit enrollment program and processes
- Obtain Voluntary Alignment Form from patients, POAs, or guardians at all times
- Answer inbound calls from patients, families, and facility staff members regarding various eligible programs
- Promptly, accurately, professionally triage all patient concerns related to care needs, scheduling and billing to the appropriate department
- Oversee and document outreach calls conducted and meetings scheduled with external sources
- Ensure scheduled meetings with patients and their caregivers are attended timely
- Adhere to company policies and procedures related to patient outreach calls
- Complies with PHI and HIPPA guidelines
- Maintains consistent communication with Director- Enterprise Sales, Practice Managers, Hospice/HH Administrators, and local BU support staff
- Performs other additional duties as assigned
Qualifications
Required Knowledge, Skills and Experience
- High school diploma or GED
- Six months or more of administrative office experience or outside sales experience
- Must maintain a valid driver's license and good driving record
- Excellent written and verbal communication skills
- Ability to work independently and complete multiple tasks
- Strong organizational skills
- Computer skills including but not limited to Word, Excel, Outlook, Report software
- Demonstrable success in quickly building telephonic relationships with eligible patients
Preferred Knowledge, Skills and Experience
- Self-motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and training
Pay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Notice
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.
-
Community Liaison, Home Health and Hospice
7 days ago
Grand Prairie, TX, United States HarmonyCares Full timeOverview HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission - To bring personalized,...
-
Houston, TX, United States HarmonyCares Full timeOverviewHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission - To bring personalized, quality-based...
-
Community Liaison, Home Health and Hospice
7 days ago
Linwood, MI, United States HarmonyCares Full timeOverviewHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission - To bring personalized, quality-based...
-
Community Liaison, Home Health and Hospice
7 days ago
South Bend, IN, United States HarmonyCares Full timeOverviewHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission - To bring personalized, quality-based...
-
Community Liaison, Home Health and Hospice
1 month ago
Ann Arbor/Michigan/United States/48108 HarmonyCares Full timeOverviewHarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized,...
-
Houston/Texas/United States/77024 HarmonyCares Full timeOverviewHarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized,...
-
Hospice Chaplain
5 days ago
Northbrook, IL, United States Residential Home Health and Hospice Full timeIt's Just Better Here. We're hiring for a Hospice Spiritual Care Counselor to join our dynamic team. Residential Home Health and Hospice is a nationally recognized leader in home health and hospice for over 20 years and have been named a Top Workplace 10 years in a row. We have immediate openings, call Hospice Spiritual Care Counselor...
-
Hospice Liaison
2 months ago
Warner Robins, GA, United States Georgia Hospice Care Full timeOverview: Become a Hospice Liaison with Georgia Hospice Care Do you have a knack for coordinating, organizing, and making connections? Are you ready to make a difference in the lives of others and in the community? We are looking for hospice liaisons who are committed to serving our patients with compassion and integrity. As a hospice liaison, you will...
-
Hospice Chaplain
3 weeks ago
Northbrook, IL, United States Residential Home Health and Hospice Full timeIt's Just Better Here. We're hiring for a Hospice Spiritual Care Counselor to join our dynamic team. Residential Home Health and Hospice is a nationally recognized leader in home health and hospice for over 20 years and have been named a Top Workplace 10 years in a row. We have immediate openings, call Hospice Spiritual Care Counselor Responsibilities:...
-
Hospice Liaison
4 days ago
Moncks Corner, SC, United States MUSC Health At Home by BAYADA Full timeLiaison / Marketing Manager, Hospice Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care , a leading home health care company, and we want you to apply your energy and skills to this dynamic and...
-
Hospice Community Liaison San Francisco
2 days ago
San Francisco, CA, United States Tbwa ChiatDay Inc Full timeFor close to two decades, Health Link Home Health and Hospice has been committed to providing exceptional healthcare services to patients in the San Francisco Bay Area, all in the comfort of their homes. As we continue to expand our reach, we are looking for a skilled and experienced Hospice Community Liaison to join our team and advocate for our hospice...
-
Clinical Field Supervisor
4 weeks ago
Mechanicsburg, PA, United States Residential Home Health and Hospice Full timeJob Description for Clinical Field SupervisorAt Residential Home Health and Hospice, we are looking for a skilled Clinical Field Supervisor to join our team. This role will be responsible for providing supervision and direction for field staff and acting as a liaison between field and office staff.Provide clinical supervision and support to field staff to...
-
Hospice Liaison Registered Nurse, RN
3 weeks ago
Lawrence, MA, United States Tufts Medicine Care at Home Full timeTufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most. And, so that we can bring wellness back to health care, one...
-
Hospice Liaison
1 week ago
Moncks Corner, SC, United States MUSC Health At Home by BAYADA Full timeLiaison / Marketing Manager, Hospice Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care, a leading home health care company, and we want you to apply your energy and skills to this dynamic and...
-
Hospice Spiritual Care Counselor
1 month ago
Northbrook, IL, United States Residential Home Health and Hospice Full timeIt's Just Better Here. We're hiring for a Hospice Spiritual Care Counselor to join our dynamic team. Residential Home Health and Hospice is a nationally recognized leader in home health and hospice for over 20 years and have been named a Top Workplace 10 years in a row. We have immediate openings, call Hospice Spiritual Care Counselor Responsibilities:...
-
Hospice Liaison Registered Nurse, RN
3 weeks ago
Lawrence, MA, United States Tufts Medicine Care at Home Full timeTufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it's needed most. And, so that we can bring wellness back to health care, one...
-
Hospice Liaison
3 days ago
Charleston, SC, United States MUSC Health At Home by BAYADA Full timeTerritory / Marketing Manager, Hospice Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care, a leading home health care company, and we want you to apply your energy and skills to this dynamic and...
-
Executive Director
2 days ago
Temple, TX, United States Embrace Hospice & Home Health Full timeOur Company: Embrace Hospice & Home Health Overview: Our Hospice Executive Directors are the heart of our organization who support patients by providing overall direction for hospice services in the state, overseeing multiple locations. Take this chance to make a meaningful impact with your career today! Our comprehensive benefits include: Medical and...
-
Hospice Liaison Registered Nurse, RN
1 month ago
Lawrence, MA, United States Tufts Medicine Care at Home Full timeTufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most. And, so that we can bring wellness back to health care, one...
-
Hospice Liaison Registered Nurse, RN
1 month ago
Lawrence, MA, United States Tufts Medicine Care at Home Full timeTufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it's needed most. And, so that we can bring wellness back to health care, one...