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Phlebotomy Team Lead
4 months ago
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step
We are currently seeking a Phlebotomy Team Lead to work in Boston MA. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
Work Schedule: Flexible 8 hour shift needed to cover Boston and the greater Boston area for PSCs, ranging Monday - Friday 7:00 am - 7:00 pm with the possibility of rotating weekends
Work Location: Boston MA
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.
Job Responsibilities:
- Provide coverage and travel to various sites to perform phlebotomy job duties
- Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
- Observe new employee performance and report observations to the supervisor
- Perform site inspections on a regular basis and accurately report all findings
- Provide continuous training to phlebotomy staff as directed
- Complete new hire and annual competency assessments when necessary
- Manage and monitor patient flow, wait times, inventory levels and information logs
- Address any customer service related issues in a prompt and respectful manner
- Review daily/weekly schedule with supervisor and making schedule adjustments as needed
- Promote team work, cohesiveness and effective communication among coworkers
- Perform all duties of a phlebotomist and site coordinator as needed
Requirements:
- High school diploma or equivalent
- Minimum 1+ year of experience as a phlebotomist; 2+ years is preferred
- Prior experience in a leadership position is a plus
- Phlebotomy certification from an accredited agency is preferred
- In depth knowledge of phlebotomy duties, responsibilities and techniques
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortably working under minimal supervision
- Reliable transportation and clean driving record if applicable
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today
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