Commercial Contracts Specialist
7 days ago
The Sales Terms Liaison will act as a vital link between the company's legal team, sales team, and external customers. This role ensures that standardized contract terms are communicated effectively and sensitively while maintaining a strong sales focus. The ideal candidate will balance the company's interests with fostering positive customer relationships, possessing an expert understanding of negotiation terms and legal complexities. Extensive industry experience is essential for managing one-on-one negotiations effectively and amicably with customers and potential clients.
Commercial Contracts Specialist Responsibilities
- Lead the review, redlining, and negotiation of complex customer contracts, including terms and conditions and related deliverables.
- Serve as an intermediary between the customer's procurement team and the company.
- Ensure all contracts comply with company policies and legal requirements.
- Facilitate communication between the sales team, legal team, and customers to ensure alignment on contract terms.
- Partner with the legal team to address any compliance or legal issues that arise during negotiations.
- Work closely with the sales team to understand business objectives and ensure that contract terms meet customer needs while aligning with company goals.
- Build and maintain strong relationships with customers throughout contract discussions, presenting the company's position clearly and professionally.
- Manage contract disputes or issues diplomatically to reach mutually beneficial agreements, including support on product warranty issues.
- Proactively address and resolve customer concerns related to contractual obligations and expectations.
- Utilize industry knowledge to anticipate customer concerns and ensure contract terms are realistic and aligned with market standards.
- Advise internal stakeholders on contract strategies that align with industry norms and the competitive landscape.
- Stay informed about industry procurement trends, regulatory changes, and best practices in contract management to provide strategic advice during negotiations.
- Bachelor's degree in Business, Law, or a related field required. MBA, JD, or equivalent training in contract administration preferred.
- 10+ years of experience in contract review, negotiations, or contract management within a relevant industry (e.g., technology, manufacturing).
- Proven track record of successfully negotiating complex contracts.
- Extensive experience interfacing with both internal teams and external customers.
- In-depth understanding of contract law, terms and conditions, and risk management.
- Exceptional communication and negotiation skills, with the ability to build rapport and resolve conflicts diplomatically.
- Strong analytical skills and attention to detail in reviewing and drafting contracts.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Proficiency in contract management software and MS Office Suite.
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