L2 Production Support
5 days ago
Our client in the technology industry is seeking a L2 Production Support w/ Splunk to join their team. As a L2 Production Support w/ Splunk, you will be part of the Production Services and Infrastructure Delivery team supporting CSW CTO Production Services. The ideal candidate will have effective communication skills, strong documentation skills, and a broad understanding of Linux/Unix, among other technical skills, which will align successfully in the organization.
Job Title: L2 Production Support w/ Splunk
Location: Charlotte, NC
Pay Range: $39 - $44 per hour (All Inclusive)
What's the Job?
- Identify possible production failure scenarios and create incident tickets, enhancements, and/or problem tickets in ticket tracking system
- Communicate effectively with development and internal business operations teams
- Identify vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services
- Create and enhance administrative, operational, and technical policies and procedures, adopting best practice guidelines, standards, and procedures
- Perform trouble shooting, analysis, research, and resolution using advanced query and programming skills
- Strong knowledge of Oracle DB and Cloud technology
- Experience in Splunk, Interscope, and AppDynamics application Programming Interface (API) integration
- Experience in Incident Management and Problem Management Triage management
- Expert knowledge in Payment and Merchant Technology Certification and production migration expert
- Strong technical certification knowledge of Visas Base 1, Mastercards BankNet, BaseII systems, and IPM Clearing formats
- Opportunity to work with a leading technology company
- Competitive pay rate
- Paid time off and holiday pay
- 401(k) plan with company match
- Health, dental, and vision insurance
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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Charlotte, United States Experis Full timeOur client in the technology industry is seeking a L2 Production Support w/ Splunk to join their team. As a L2 Production Support w/ Splunk, you will be part of the Production Services team supporting CSW CTO Production Services and Infrastructure Delivery. The ideal candidate will have effective communication skills, strong documentation skills, and a broad...
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Charlotte, United States Experis Full timeOur client in the technology industry is seeking a L2 Production Support w/ Splunk to join their team. As a L2 Production Support w/ Splunk, you will be part of the Production Services and Infrastructure Delivery team supporting CSW CTO Production Services. The ideal candidate will have effective communication skills, strong documentation skills, and a broad...
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