Customer Service and New Billing Support Associate

5 days ago

Fairfax, United States Manpower Full time

Our client, in Georgia, VT is seeking a customer service and new business support associate to join their team. The Customer Service and New Business Support Associate is responsible for supporting the U.S. sales team. More specifically coordinating all client-based information for each Sales leader and their respective clients. 

 

Job Title: Customer Service and New Business Support Associate

Location: Georgia, VT

Pay Range: 22 - 25 an hour. Based on Experience

 

What’s the Job?

  • Enters new accounts and purchase orders into X3 billing system;
  • Manages and processes sample requests, replacements, and call tags for shipping;
  • Coordinates with the company and accounting departments on billing, collecting, new customers, and month-end financial information;
  • Respond to client requests and questions regarding service, products and account information, updating Sales Team and/or Client directly;
  • Analyses and rectifies clients concerns using established procedures;
  • Acting as the main link to sales representatives for delivery of information;
  • Coordinate and assist in executing new client implementation;
  • Responsible for the reception and follow up of purchase orders, must ensure that all pertinent information is considered in the production planning process and then communicated to Sales Team and clients;
  • Provide status update to Sales following client visits, provide meeting minutes for key follow-up items, and circulate to the respective group;
  • Responsible for coordinating charge backs;
  • Coordinate beginning to end package development, print, and inventory management;
  • Creation of Wrike requests for artwork updates, new packaging requests, or new SKU development;
  • Follow up with regulatory to track open packaging requests;
  • Liaison with clients in tandem with Sales to review packaging requests, artwork requirements, regulatory edits and facilitate printing 
  • Review existing inventory and alert clients or internal packaging team.
  • Calculates freight cost and coordinates customer preferences;
  • Processes and maintains records of backordered items and coordinates release, shipment, and invoice once confirmed in stock and released from shipping;
  • Manages and maintains pricing structures;
  • Prepares and mails billing invoices to clients;
  • Enters various company deposits to appropriate company banking accounts;
  • Communicates with sales staff, clients, clinics on various questions, problems, inquiries and more;
  • Completes other tasks, as assigned.

What’s Needed?

  • Associate’s Degree; OR
  • 3-5 years related data entry or Customer Service Representative experience; OR
  • Equivalent of relevant education and experience; AND
  • Attention to detail and organizational skills are a must; AND
  • Ability to prioritize work; AND
  • Ability to function well under pressure; AND
  • Excellent oral and written communication skills; AND
  • Good problem solving abilities; AND
  • Ability to respond to common inquiries or complaints knowledgably and respectfully; AND
  • Proficient with Microsoft office and practical use of spreadsheets.

What’s in it for me?

  • Great place to work
  • Perm Placement
  • Benefit Package
  • Career Advancement

 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

  • Customer Service and New Billing Support Associate

    1 week ago

    Fairfax, United States Manpower Inc Full time

    Our client, in Georgia, VT is seeking a customer service and new business support associate to join their team.The Customer Service and New Business Support Associate is responsible for supporting the U.S. sales team. More specifically coordinating all client-based information for each Sales leader and their respective clients. Job Title: Customer Service...

  • Customer Service and New Billing Support Associate

    1 day ago

    Fairfax, United States Manpower Full time

    Job DescriptionJob DescriptionOur client, in Georgia, VT is seeking a customer service and new business support associate to join their team. The Customer Service and New Business Support Associate is responsible for supporting the U.S. sales team. More specifically coordinating all client-based information for each Sales leader and their respective...

  • Customer Service and New Billing Support Associate

    2 days ago

    Fairfax, United States Manpower Full time

    Job DescriptionJob DescriptionOur client, in Georgia, VT is seeking a customer service and new business support associate to join their team. The Customer Service and New Business Support Associate is responsible for supporting the U.S. sales team. More specifically coordinating all client-based information for each Sales leader and their respective...

  • Customer Service and New Billing Support Associate

    3 days ago

    Fairfax, United States Manpower Inc Full time

    Our client, in Georgia, VT is seeking a customer service and new business support associate to join their team.The Customer Service and New Business Support Associate is responsible for supporting the U.S. sales team. More specifically coordinating all client-based information for each Sales leader and their respective clients. Job Title: Customer Service...

  • Customer Service and Billing Specialist

    1 day ago

    Fairfax, United States Manpower Full time

    Job DescriptionJob DescriptionOur client, in Georgia, VT is seeking a customer service and billing specialist [Job to join their team. The customer service and billing specialist is responsible for timely and accurate billing entry, coordination, and follow up of all product orders of the company. Job Title: Customer Service and Billing SpecialistLocation:...

  • Customer Service and Billing Specialist

    2 days ago

    Fairfax, United States Manpower Full time

    Job DescriptionJob DescriptionOur client, in Georgia, VT is seeking a customer service and billing specialist [Job to join their team. The customer service and billing specialist is responsible for timely and accurate billing entry, coordination, and follow up of all product orders of the company. Job Title: Customer Service and Billing SpecialistLocation:...

  • Customer Service and Billing Specialist

    5 days ago

    Fairfax, United States Manpower Full time

    Our client, in Georgia, VT is seeking a customer service and billing specialist [Job to join their team. The customer service and billing specialist is responsible for timely and accurate billing entry, coordination, and follow up of all product orders of the company.   Job Title: Customer Service and Billing Specialist Location: Georgia VT Pay Range:...

  • Sales & Customer Service Associate

    3 months ago

    Fairfax, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Fairfax/Fair lakes:12999 Fair Lakes Shopping Ctr,Fairfax VA 22033 Do you have a passion for helping others? At the Massage Envy Fairfax/Fair Lakes franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent...

  • Customer Service Manager

    1 month ago

    Fairfax, Virginia, United States Isabel Thao Nguyen - State Farm Agent Full time

    Job OverviewAs a Customer Service Manager with Isabel Thao Nguyen - State Farm Agent, you will play a crucial role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to...

  • Customer Service Representative

    4 days ago

    Fairfax, United States Insight Global Full time

    Job DescriptionJob DescriptionPosition: Customer Service RepresentativeLocation: On Site in Fairfax, VA (22030)$18-20 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!Full Time Hours (35-40 Hours)Shifts:Monday-Friday: 9am-6pmSaturday: 11am-6pmMust Haves:Self-sufficient – Will be opening and closing by themselvesBasic computer skills to enter...

  • Customer Service Representative

    4 weeks ago

    Fairfax, United States Insight Global Full time

    Position: Customer Service Representative Location: On Site in Fairfax, VA (22030) $18-20 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Full Time Hours (35-40 Hours) Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information...

  • Customer Services Representative

    1 month ago

    Fairfax, United States Insight Global Full time

    Job DescriptionJob DescriptionPosition: Customer Service RepresentativeLocation: On Site in Fairfax, VA (22030)$18-20 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!Full Time Hours (35-40 Hours)Shifts:Monday-Friday: 9am-6pmSaturday: 11am-6pm Must Haves:Self-sufficient – Will be opening and closing by themselvesBasic computer skills to enter...

  • Customer Service Representative

    2 weeks ago

    Fairfax, United States Insight Global Full time

    Position: Customer Service RepresentativeLocation: On Site in Fairfax, VA (22030)$18-20 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!Full Time Hours (35-40 Hours)Shifts:Monday-Friday: 9am-6pmSaturday: 11am-6pmMust Haves:Self-sufficient – Will be opening and closing by themselvesBasic computer skills to enter shipping/tracking informationCustomer...

  • Customer Service Representative

    4 weeks ago

    Fairfax, Virginia, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled and organized Service Excellence Associate to join our team at Insight Global. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our daily activities.Key ResponsibilitiesProvide top-notch customer service to clients,...

  • Customer Service Representative

    4 weeks ago

    Fairfax, Virginia, United States R&M Management Full time

    R&M Management is seeking a Customer Service Representative to join our team in the Marketing and Client Support industry. Our firm works with renowned brands in the telecommunications industry, promoting equity and access to fast and reliable wireless solutions.As a Customer Service Representative, you will work with our Senior Level Sales and Client...

  • Insurance Customer Service Representative

    6 months ago

    Fairfax, United States NavSav Full time

    We have a SPOT for YOU at NavSav! We are in need of a passionate, hard working, and experienced Personal Lines Account Manager to assist with client services and retention within one of our local offices. We are a rapidly growing independent agency with over 75+ locations across the Unites States. We have access to 150+ carriers which equates to much higher...

  • Customer Service Rep

    3 months ago

    Fairfax, United States Mediacom Communications Full time

    Located in Iowa City, IA Position: Customer Sales & Service Representative I, Front Counter (Non-Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller...

  • Customer Support Specialist

    2 weeks ago

    Fairfax, United States MyStudio Inc Full time

    MyStudio is a sales enablement and churn reduction system for event and membership-based businesses. We currently partner with over 2,000 fitness and children's education studios across the world. Learn more about us here: www.mystudio.io MyStudio has garnered a loyal fan base in a relatively short period. Additionally, we have developed a reputation for...

  • Customer Support Specialist

    2 weeks ago

    Fairfax, United States MyStudio Inc Full time

    MyStudio is a sales enablement and churn reduction system for event and membership-based businesses. We currently partner with over 2,000 fitness and children's education studios across the world. Learn more about us here: www.mystudio.io MyStudio has garnered a loyal fan base in a relatively short period. Additionally, we have developed a reputation for...

  • Customer Support Specialist

    2 weeks ago

    Fairfax, United States MyStudio Inc Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive on solving challenges and ensuring customer satisfaction? Join our dynamic team as a Customer Support Specialist and be the front line of our commitment to excellence. As a key player in our customer support team, you'll have the opportunity to engage with customers, address...