Customer Service Representative
2 months ago
As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers and peers in a fast-paced environment will allow you to reflect on our mission while advancing your career.
Responsibilities:Forge connections with customers to cultivate lasting relationships that drive repeat business.
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.
Proactively maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.
Build new business by completing inbound and outbound call campaigns daily.
Assist in customer account management and collections by accepting payments, and monitoring and managing customer appointments.
Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
Maintain office security and conduct proper opening and closing procedures, including management of vault and cash drawer.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and remain updated on our evolving products and processes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications:- High school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and peers
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems
- Must be at least 18 years of age
- Background check required (subject to applicable law)
- Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
- Experience in check cashing, document verification, and/or money order processing
- Prior cash handling, cash drawer/vault management experience
- Bilingual (English/Spanish) is a plus and may be required for certain locations
Our Benefits Include**:
- A comprehensive new hire training program
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Performance based career advancement
- Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
- Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
- Diverse Culture and Inclusive Environment
- A relaxed, business casual dress code that includes jeans and sneakers
**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Our Compensation
The base pay for this position is $20.00/hr.
The compensation listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial ® Family of Brands Total Compensation package.
About Us
Since 1997, CASH 1® has provided hassle-free Installment Loans to people denied by traditional banks and other installment loan lenders. We have many convenient locations throughout Arizona and Nevada focusing on the financial needs of customers by offering Title Loans, Personal Loans, Installment Loans, Smart Loans, and of course, great customer service.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
-
Customer Service Representative
2 months ago
Sacramento, United States Pacific Staffing Employment Specialist Full timeWe are recruiting for a Customer Service Representative for a rapidly growing healthcare organization in Sacramento. This is a temporary role (2-3 months). The Customer Service Representative provides first point of contact customer service for patie Customer Service Representative, Customer Service, Representative, Healthcare, Staffing, Retail
-
Customer Service Representative
2 months ago
Sacramento, United States Airgas Full timeThe Customer Service Representative takes inbound calls for processing and researching customer orders using our SAP computer system. This person could make outbound calls to research the progress of an order. The representative may route calls to ot Customer Service, Customer Service Representative, Sales Representative, Service Manager, Representative,...
-
Customer Service Representative
6 months ago
Sacramento, United States Orkin Full timeAs a Customer Service Specialist, youll play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Ork Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
5 months ago
Sacramento, United States Legends Full timeThe Role The Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise and Premium Services department managers. Representatives are expected to be the role model of excellence for all other staff throughout the stadium. In addition, it...
-
Customer Service Representative
10 hours ago
Sacramento, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.The RoleThe Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise...
-
Customer Service Representative
4 months ago
Sacramento, United States NMI Co. Full timeThe Customer Service Representative is an essential part of NMI's Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company. Who you will be working with: Our...
-
Customer Service Representative
4 weeks ago
Sacramento, United States Ajilon Full timeAjilon - JobID: E07763A4-13D6-45EF-88CA-8D463B2C9F1A [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
-
Customer Service Representative
2 months ago
Sacramento, United States Circle K Full timeCircle K - 8876 Vintage Park Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
1 month ago
Sacramento, United States Modern Aviation Full timeJob Details Job Location Sacramento, CA Salary Range $20.00 - $22.00 Hourly Description Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to...
-
Customer Service Representative
2 months ago
Sacramento, United States Airgas Full timeR10055312 Customer Service Representative (Open) Location: Sacramento, CA (Regional Office) - Cust. installations How will you CONTRIBUTE and GROW? The Customer Service Representative takes inbound calls for processing and researching customer orders using our SAP computer system. This person could make outbound calls to research the progress of an order....
-
Customer Service Representative
1 week ago
Sacramento, California, United States AtWork Group Full timeJob Summary: We are seeking a reliable Customer Service Representative to support our customers. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment. Key Responsibilities: • Answer customer calls and respond to customer inquiries in a professional and courteous manner. •...
-
Customer Service Representative
6 months ago
Sacramento, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 5220 Auburn Bl, Sacramento, California 95841 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
4 weeks ago
Sacramento, United States Caliber Collision Centers Full timeService Center Sacramento - University JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend...
-
Adaptable Customer Service Representative
4 months ago
Sacramento, United States Alvearium Marketing Full timeCome work as a Customer Service Representative at a growing company that offers excellent perks and opportunities! Advancement within, NO seniority, and training alongside some of the most accomplished leaders in our business. Who we are: We been in the Sacramento area and has significantly impacted the community working with household name clients. You...
-
Customer Service Representative
4 days ago
Sacramento, California, United States Loris Full timeJob Summary:Lori's Gifts is seeking a Customer Service Representative to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, creating a positive shopping experience, and working closely with your manager to increase sales and maintain merchandising standards. This is an exciting opportunity to join a...
-
Customer Service Representative
1 month ago
Sacramento, California, United States Allstate Insurance - Greg Davis Agency Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering incoming phone calls, and maintaining client relationships.Our ideal candidate will possess excellent...
-
Customer Service Representative
1 month ago
Sacramento, California, United States Taymax Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key Responsibilities:Provide a positive member experience by greeting members, prospective members, and guests in...
-
Sacramento, United States Alvearium Marketing Full timeWe are looking to fill a Telecommunications Customer Service Representative. This position is designed for career-minded individuals with unbeatable people skills that are looking to take their next opportunity to the next level. Specialized training ensures that our team members are confident, disciplined, and able to adequately manage client and consumer...
-
Sacramento, United States ARC Document Solutions Full timeARC Document Solutions is currently searching for a Customer Service Representative to join our Sacramento Team. The successful candidate is someone who enjoys working in a print environment while building relationships with clients. The Customer Ser Customer Service, Customer Service Representative, Production Manager, Production Associate, Representative,...
-
Customer Service Representative
4 weeks ago
Sacramento, United States Sonder Healthcare Full timeSonder Healthcare is dedicated to providing exceptional healthcare services to our community. We are committed to improving patient outcomes through compassionate care and innovative solutions. We are seeking a dedicated and empathetic Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding customer...
