Senior Systems Analyst

3 days ago

Pacific, United States ADB Companies Inc Full time

To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s mission, vision, and values.

OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.

POSITION TITLE: Senior Systems Analyst
CLASSIFICATION: Exempt

POSITION OVERVIEW:

ADB is a Nationwide full turnkey provider of technology infrastructure solutions including Wireline, Wireless, Technology, and Engineering. Our customer centric approach has ensured long term relationships with commercial clients, service providers, local, state, and federal government organizations. We recognize our team members as our greatest asset ensuring that their safety, well-being, and career growth are always our number one priority. Our ALL IN culture includes a focus on Safety, Wellness, Learning, Diversity and Inclusion, and giving back to our Communities.

ADB is seeking a Senior Systems Analyst to join the corporate IT support team. This position is responsible for developing and maintaining enterprise applications company wide. The Senior Systems Analyst role will come with experience using innovative thinking and best in class problem solving skills to bring high level product and resolution ideas to our internal users. The ideal candidate will be customer-focused, innovative, metrics- and goal driven, with a strong work ethic and an ALL IN attitude.

ROLES AND RESPONSIBILITIES: 

  • Develop, configure, and maintain enterprise applications including Salesforce, UKG, Coupa, Sharepoint and other ERP applications as presented
  • Meet and coordinate with internal and external stakeholders to establish project scope, system goals and requirements for the implementation or replacement of new or existing applications
  • Create requirement specifications such as, data mapping, diagrams, and flowcharts
  • Translate highly technical specifications into clear non-technical requirements
  • Manage the setup and configuration of systems being implemented
  • Define and test the execution of applications to ensure overall quality
  • Provide documentation of al processes and training as needed
  • Develop and implement maintenance procedures, monitor system health, gather system statistics, and troubleshoot reported errors and alarms
  • Perform design, implementation, and upgrades to meet the business and user needs
  • Implement best practices for scalability, supportability, ease of maintenance and system performance
  • Research and present emerging technologies to management to identify solutions that can increase the organizations efficiency and effectiveness

SUCCESS FACTORS: 

  • A strong belief in ZERO safety incidents; Being safe 100% of the time is the expectation
  • Alignment with ADB’s mission, vision, and values
  • Excellent leadership and mentoring skills
  • Excellent verbal and written communication skills
  • Exceptional critical-thinking and problem-solving ability
  • Strong investigative mindset with an attention to detail
  • A high level of time management, accountability, and prioritization skills
  • Self-motivated, goal-oriented, and driven to accomplish departmental goals
  • Ability to be organized and proactive
  • Problem solver and solutions-oriented
  • Understanding of ITIL methodology implementation preferred
  • Proficient experience with reporting and analytical tools required
  • Experience with ERP and CRM software required

WORK ENVIRONMENT: 

  • This position operates out of corporate headquarters in an office environment, located at 18777 US Highway 66 Pacific, MO 63069.
  • This role routinely uses standard office equipment such as laptop computers, smartphones and A/V equipment.
  • Hybrid role possible

EXPERIENCE AND EDUCATION: 

  • Bachelor’s degree in Computer Science or related discipline
  • 5+ years of system analysis, system configuration and programming preferred

ADB Companies, LLC is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.

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