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Program Manager-Delivery Mgmt

4 months ago

Woonsocket, United States NTT DATA Full time
HYBRID- ONSITE 3 DAYS PER WEEK (WOONSOCKET, RI)

NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

Title: Sr. Program Manager, Delivery Management

This role will be a part of the Portfolio & Delivery Management Team reporting to the Director, Marketing Program Delivery. This individual has the ability drive efficient execution of Enterprise programs through wholistic program management and workstream/timeline project management. This role will serve as a liaison between Business Partners, Marketing Strategy, Executive Leadership and Internal/External Creative Agencies to drive efficient and effective execution of work while ensuring that there is visibility to the on-going status of the programs. This role will also be responsible for coordinating and driving the successful completion of strategically important projects for the Marketing Department at the macro- business unit level(s), including prioritization, project planning and communication.

PRIMARY DUTIES AND RESPONSIBILITIES:
• Manage multiple concurrent high visibility workstreams and scopes across the Enterprise.
• Oversee all aspects of projects: initiating, planning, executing, monitoring/controlling, assessing and mitigating risks, closing
• Provide regular updates and progress reports to key team members, including executive leadership
• Lead status meetings with C-suite and executive level leadership: capture, store, and distribute meeting notes
• Drive productive and value driven conversations with C-suite executives
• Be a point of escalation for all issues and changes to existing plans. Develop risk logs, mitigation plans and manage communication of such to executive leadership.
• Build strong "trusted advisor" relationships with Executives and Business Partners across the organization to ensure that marketing programs for the Enterprise meet deadlines.
• Build rapport and respect with stakeholders to impact and influence outcomes beneficial to the business and the project.
• Be able to negotiate compromises, have difficult conversations, and manage up/across/down within and across teams in a positive and collaborative spirit.
• Develop/analyze/maintain reports and dashboards to inform on program status and areas of operational improvement
• Provide thought-leadership recommendations on executional excellence based on operational data.
• Lead collaborative planning efforts with internal and external resources to deliver work that is on-time and on-budget.
• Ability to manage a program budget, including collaboration with enterprise finance teams.

Required Qualifications:
• Bachelor's degree, or equivalent experience
• 7+ years of program/portfolio and project management experience
• Strong project/program management, interpersonal, communication, and negotiation skills
• Experience working in creative marketing agencies or marketing organizations - understands marketing workflow and skillsets.
• Experience working with C-suite executives
• Proficiency in all aspects of project management process groups (initiating, planning, executing, monitoring/controlling, closing)
• Strong organizational, analytical, communication and operational skills
• Keen ability to prioritize, make quick decisions and delegate where appropriate
• Strategic thinker and creative problem solver always looking for most optimal solution
• Good planner; capability to "look around the corner" to determine risks and mitigating strategies
• Create project plans and revise to meet changing requirements and deadlines
• Advanced proficiency with Microsoft Office (PowerPoint and SharePoint)
• Working knowledge of project management tools and methodologies
• Experience working in creative marketing agencies or marketing organizations
• Project management certification or equitable experience
• Familiarity with Workfront
• Paid Media knowledge

Education: Bachelor's degree, or equivalent experience

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. #INDHRS