Registration Clerk

Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNA -- is it in yours?

You are a superhero when it comes to customer service and assisting patients. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

This opportunity is:

Location: Hilo, HI

Status: Full-time

Days/Hours: TBD

Base hourly pay: $16.39 to $18.03 hourly

In this role, you will:

• Welcomes on-site patients
• Secures appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information
• Must be able to decipher doctor’s orders and make sure orders are complete
• May be required to take phone orders from physicians and client offices
• Complies with federal and state privacy laws relating to protected patient health information. May receive, sort, and route mail
• May take payments for services
• May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating
• Follow all HIPAA and Compliance guidelines.
• Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable
• In addition to an employee’s typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the company.  Other duties may apply as necessary.

All you need is:

• A minimum of one year of previous medical reception experience is required.  
• Ability to professionally interact with patients, physicians, clients, and Company visitors. 
• Previous computer and phone experience preferred.
• High school diploma or GED required. 

We’ll give you:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement with a 401(k) plus a company match
• A sense of belonging – we’re a community

We also want you to know:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards.  Employees are expected only to access PHI when required to fulfill job duties.

In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world’s third largest pathology/laboratory medicine company with operations in eight countries. Sonic’s success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services.

Scheduled Weekly Hours:

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Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.