Case Manager

1 week ago

Tulsa, United States Manpower Full time

Job Title: Case Manager
Pay: $19.53 per hour 

Position Overview:

The City of Tulsa is seeking a dedicated and detail-oriented Case Manager to join our Court Services team. In this role, you will be responsible for managing a caseload of offenders, assigning work assignments and courses, maintaining electronic court management systems, and ensuring compliance with court orders. The ideal candidate will be highly organized, able to work independently, and possess strong communication skills to effectively interact with offenders, colleagues, and various stakeholders.

Key Responsibilities:
  • Assign work assignments and court-ordered courses to offenders, ensuring that all requirements are met in a timely manner.
  • Accurately input relevant information into electronic court management systems. Maintain and update several databases, including logs of active offenders, participants in court programs, and payment arrangement statuses.
  • Conduct interviews and monitor offender compliance with court orders, including work assignments, educational courses, and payment plans.
  • Serve as the primary point of contact for offenders, answering questions and addressing concerns regarding changes, assignments, and program requirements. Provide clear and professional communication via phone, email, and in-person.
  • Prepare and maintain case reports, status updates, and progress assessments to ensure accurate records are kept in accordance with court requirements.
  • Work closely with other case managers, court personnel, and service providers to coordinate efforts and share information about offender progress.
Qualifications:
  • Education & Experience:
    • High School Diploma or GED 
    • 3-5 years of prior experience 
    • 60+ hours from an accredited College or University. 
    • Experience in case management, probation, or a related field is highly desirable.
  • Skills & Abilities:
    • Strong organizational and time-management skills, with the ability to handle a high volume of cases and meet deadlines.
    • Excellent communication skills, both verbal and written, to effectively interact with diverse populations.
    • Proficient in using electronic case management systems and databases. Experience with court-related software a plus.
    • Knowledge of criminal justice processes, offender rehabilitation, and compliance monitoring practices.
    • Ability to remain calm under pressure and resolve conflicts professionally.

 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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