Contact Center Customer Service Inbound/Outbound II

1 week ago


Bridgewater, United States Manpower Full time

Our client in the customer service industry is seeking a Contact Center Customer Service Inbound/Outbound II to join their team. As a Contact Center Customer Service Inbound/Outbound II, you will be part of the customer service department supporting various teams. The ideal candidate will have excellent communication skills, the ability to multi-task in a fast-paced environment, and proficiency in Microsoft Office.

Job Title: Contact Center Customer Service Inbound/Outbound II

Location: Bridgewater, NJ

Pay Range: $25 per hour

What's the Job?

  • Communicate effectively with internal and external customers
  • Identify the customer's needs and respond appropriately and efficiently with a sense of urgency
  • Follow established guidelines specific to each claim report or inquiry
  • Locate, confirm, and document appropriate information, which may involve multiple systems
  • Remain current on constant process updates and technology used within the company

What's Needed?

  • High School diploma or equivalent experience
  • Bilingual in English and Spanish is a HUGE plus
  • Experience in customer service or call center with the ability to empathize with the customer
  • Ability to multi-task (i.e. talking and typing simultaneously) in a fast-paced environment
  • Organizational and time management skills

What's in it for me?

  • Full-time, home-based position
  • Allstate-owned laptop provided
  • Mon-Fri/08:00am- 04:30pm work schedule
  • Opportunity to work with a leading company in the customer service industry
  • Potential for growth and development within the company

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.



  • Bridgewater, United States Manpower Full time

    Job DescriptionJob DescriptionOur client in the customer service industry is seeking a Contact Center Customer Service Inbound/Outbound II to join their team. As a Contact Center Customer Service Inbound/Outbound II, you will be part of the customer service department supporting various teams. The ideal candidate will have excellent communication skills, the...


  • Bridgewater, United States Manpower Full time

    Job DescriptionJob DescriptionOur client in the customer service industry is seeking a Contact Center Customer Service Inbound/Outbound II to join their team. As a Contact Center Customer Service Inbound/Outbound II, you will be part of the customer service department supporting various teams. The ideal candidate will have excellent communication skills, the...


  • Bridgewater, United States Cynet Systems Full time

    Job Description: Pay Range: $13hr - $18hr Responsibilities: Resolve customer's service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer...


  • Bridgewater, United States The HRT Club Full time

    Founded by Besins Healthcare, the HRT Club is a digital health platform with a mission to bring hormonal health to all.Today, The HRT Club is the only Direct To Consumer (DTC) platform working directly with healthcare professionals and pharma manufacturers to bring Rx products at the best cost to patients in need of therapies. We’re passionate about...


  • Bridgewater, United States Insight Global Full time

    Day-to-Day Insight Global is looking for a 6 month contract Customer Service Specialist for a client in Bridgewater, NJ for $29 an hour. Responsibilities for the role are as follows: Responsibilities: Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset...


  • Bridgewater, United States Insight Global Full time

    Day-to-Day Insight Global is looking for a 6 month contract Customer Service Specialist for a client in Bridgewater, NJ for $29 an hour. Responsibilities for the role are as follows: Responsibilities:• Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset...


  • Bridgewater, United States Insight Global Full time

    Job DescriptionJob DescriptionPlease check your hotbooks for a Customer Service Specialist to sit in Bridgewater, NJ       Company: HenkelPosition: Customer Service SpecialistOpenings: 1Length:  6 month contractLocation: Hybrid (8am-5pm), 10 Finderne Avenue, Bridgewater, NJ 08807 United StatesPay Rate: $29Bill Rate: PR X 1.47 ** NEED TO ASK IF THEY...


  • Bridgewater, United States Atrium Staffing Full time

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a world-leading luxury retailer that is currently seeking a...


  • Bridgewater, United States On-Board Companies Full time

    On-Board Administrative is hiring a Customer Service Representative For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our...


  • Bridgewater, United States On-Board Companies Full time

    On-Board Administrative is hiring a Customer Service Representative For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our...


  • Bridgewater, United States On-Board Companies Full time

    On-Board Administrative is hiring aCustomer Service Representative All potential applicants are encouraged to scroll through and read the complete job description before applying. For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is...


  • Bridgewater, United States On-Board Companies Full time

    On-Board Administrative is hiring a Customer Service Representative All potential applicants are encouraged to scroll through and read the complete job description before applying. For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is...


  • bridgewater, United States On-Board Companies Full time

    On-Board Administrative is hiring a Customer Service Representative For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our...


  • Bridgewater, United States On-Board Companies Full time

    On-Board Administrative is hiring a Customer Service RepresentativeAll potential applicants are encouraged to scroll through and read the complete job description before applying. For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated...


  • Bridgewater, United States Lexus of Bridgewater Full time

    Appointment Setters/BDC Associates manage inbound and outbound communications with existing and prospective customers. Tasked with converting contacts into quality sales appointments, Appointment Setters/BDC Associates maintain knowledge of products in order to guide our prospective clients and facilitate the appointment/sales process.KOLLECTIVE - Keys to...


  • Bridgewater, United States Lexus of Bridgewater Full time

    Appointment Setters/BDC Associates manage inbound and outbound communications with existing and prospective customers. Tasked with converting contacts into quality sales appointments, Appointment Setters/BDC Associates maintain knowledge of products in order to guide our prospective clients and facilitate the appointment/sales process. KOLLECTIVE - Keys to...


  • Bridgewater, United States Spectrum Staffing ServicesHRStaffers Inc. Full time

    SUMMARY To manage customers that are not associated with a sales manager and support selected customers with a sales manager as well as support Head of Customer Service with daily processes RESPONSIBILITIES Order processing from PO receipt to delivery and invoice Be the customers focal point on orders, requests, complaints, etc. Processing and shipping...


  • Bridgewater, United States Spectrum Staffing ServicesHRStaffers Inc. Full time

    SUMMARYTo manage customers that are not associated with a sales manager and support selected customers with a sales manager as well as support Head of Customer Service with daily processes RESPONSIBILITIES Order processing from PO receipt to delivery and invoice Be the customers’ focal point on orders, requests, complaints, etc. Processing and shipping...


  • Bridgewater, United States Paragon Staffing Full time

    Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, contract, or permanent positions. Due to the growth, Paragon Staffing, LLC is looking for qualified customer service representative to join our team! We take the stress and trouble away from finding each individual the right employment...


  • Bridgewater, United States The Judge Group Full time

    Our client is currently seeking a Engineer-Equipment - II Job Tittle Engineer-Equipment - II Location Basking Ridge, NJ Time Period : 12 +months contract on W2 JOB DUTIES: Description: LTE Handset Engineer Required 2-3 years of mobile device testing or development experience including LTE, CDMA, and IMS. 1-2 years mobile device testing or development...