Parking Enforcement Agent

LAZ Parking - Hiring Parking Enforcement Agents

**Details**

Location: EMU Campus

Rate: $15.00/hr

Schedule: PT hours - open availability for afternoons, evenings, and weekends

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today

The Spirit of the Position:

The Enforcement Agent is responsible for enforcing parking ordinances by issuing citations in an effective efficient manner. Interface with customers, handle disputes, provide effective communication between departments, co-workers, customers and clients.

Principal Job Duties:

• Monitor parking meters, lots and garages for vehicles in violation of parking ordinances and issue citations for vehicles in violation in accordance to policies and procedures.
• Accurately key in vehicle license plates and other vehicle information and violation information using hand held ticket issuance system.
• Utilize a license plate recognition system in order to accurately issue citations.
• Upload hand held computer at the beginning of every shift to obtain current information required.
• Dispatch responses as necessary throughout an assigned shift.
• Perform vehicle tire inflation, jumpstarts, tire changes, and administering gas from a gas can safely.
• Maintain and care for all company-issued equipment.
• Occasionally interface with University police or other University personnel.
• Responsible for identifying any safety or operational issues and reporting them to a supervisor immediately.
• Provide excellent customer service to all parkers taking every opportunity to assist with questions and directions.
• Additional duties as assigned.

Requirements:

Education:

• High school diploma or GED required.
• Parking industry experience is preferred but not required.

Experience:

• 2+ years in an on-street or routed position
• Experience in customer relations

• Strong Computer Skills (ability to operate specific software programs) and hand held devices.

Skills:

• Ability to communicate professionally and effectively.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrate the ability to seek improvement.

• Demonstrates a sense of urgency and timeliness.

• Excellent teambuilding and interpersonal skills.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.

• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.