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Quality Medical Assistant
4 months ago
WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.
Employees will be direct point of contact for senior Medicare advantage patients. They will work closely with physicians and clinical administrators to ensure candidates are getting needed heath screenings and scheduled appointments. They will help in reducing cost of care and improving health care outcomes for patients.
This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm. Our office is located at 5450 Clearfork Main Str Suite 300 in Fort Worth, TX 76109.
We offer 2 weeks of on-the-job training. The hours of training will be aligned with your schedule.
Primary Responsibilities:
Partner with WellMed/USMD physicians to assist patients in completing health screens and preventive care measures that are not yet completed.
Outreach to external physician offices to obtain copies of consult notes and reports for patients who had preventive healthcare screens and clinical measures completed at outside facilities.
Successfully update preventive health screens and clinical measures in the EMR that have been determined as completed.
Communicate regularly with interdisciplinary team members to coordinate/update a patient’s care.
Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures.
Participate in various quality driven initiatives within WellMed/USMD and collaborate together to achieve high level patient outcomes.
Submit data to external agencies as directed by manager.
Explain the importance of preventive health screens and clinical measures to patients and Families
Performs all duties at the expert level within the scope of a Medical Assistant’s scope of practice. Operates diagnostic equipment (cannot interpret tests), obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals.
Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others’ documentation is incorrect and alerts clinic leadership. Assists other MA’s with documentation questions.
Coordinates patient care as directed by provider, and policies/procedures.
Respects patient confidentiality at all times. Ensures others are also respecting patient confidentiality.
Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. Anticipates provider’s needs prior to patient encounter. Assists when new supplies are needed. Enforces medication policy.
Creates and maintains an environment that supports infection prevention
Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
Rotate clinic to clinic within WellMed/USMD clinic locations as needed.
Performs all other related duties as assigned.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma/GED
Must be 18+ years of age OR older
1+ years as a certified MA OR a combination of 6+ years certified and non-certified medical assistant experience (with at least a minimum of 2 years certified)
Current BLS certification.
Expert in computer literacy in electronic health record
Knowledge of medical terminology.
Mastered ICD-10 and CPT coding
Intermediate knowledge of working with Microsoft Office with a focus on Microsoft Excel
Ability to work our normal business hours of 8:00am – 5:00pm
Soft skill
Excellent communication and customer service skills
Proven ability to mentor others
Ability to react calmly and effectively in emergency situations
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
