Donor Services Associate

4 weeks ago

New York, United States Tempositions, Inc. Full time

Description

DONOR SERVICES ASSOCIATE – TEMP
Schedule: 3 days per week, 8:30 am—3:30 pm (Monday, Tuesday, and Thursday except Thanksgiving week, which will be Monday, Tuesday, and Wednesday). Immediate Start.
Pay: $28/hr (temp)
Location: – Manhattan, NY
Job Summary:
A Donor Services Associate is needed to assist the Donor Services Supervisor in gift processing, ensuring that gifts are categorized, tracked, and reported correctly. The associate should also provide timely and professional customer service to Donors and assist in all donor inquiries. 
Essential Job Functions:

Complete Daily Tasks Related to Gift Processing
Import constituent data into the database
Import gifts and update donors' biographical data 
Reconcile any gift discrepancies with the gift processing vendor
Produce and post daily closing reports
Support the Donor Services (DS) Supervisor in quality assurance and revenue reports
Maintain a Trusting Relationship with Donors
Answer donor calls promptly, providing a personalized response to their inquiries
Proactively notify donors of returned checks, declined credit cards, etc
When absent, arrange for calls to be answered promptly
Assist with Gifts Receipting & the Monthly Giving Program
Create and submit receipts and weekly Welcome Packets to gift processing vendor
Draft communications and make phone calls to recurring donors to remind and alert them of lapses and changes
Assist the Database Team with special projects as instructed by the Donor Services Supervisor and Database Manager. 
Creating donor and gift reports for the Development team members under supervision 
Mass updates of donor records in the database
Assist with the Honor/Memorial Program
Mail-requested notifications within a week of processing each gift

Responsibilities:

Exercise discretion in donor and personnel matters, and issues of confidentiality
Coordinate and collaborate on projects with leaders of the Development Team 
Actively lead and participate in team meetings and team initiatives
Provide a professional presence as a spokesperson and ambassador representing all aspects of our organization to staff, visitors, volunteers, donors, and external groups
Seek opportunities for professional growth and maintain professional relationships with peers in other organizations.
Complete other duties as assigned

Qualifications:

Understands the organization's Statement of Faith and adheres to the Code of Conduct
Bachelor's degree preferred or applicable experience
Have at least two years of relevant work experience
Experience with a customer relationship management system (Salesforce preferred)
High proficiency in Microsoft Office with a strong emphasis on Excel
Demonstrate ability to multi-task, learn quickly, and exercise good judgment
A high level of integrity that builds trust with internal and external stakeholders
Have strong interpersonal and customer service skills
Take direction, creatively problem-solve, and meet deadlines with excellence
Work independently and collaboratively in a team environment
Be an analytical process thinker with acute attention to detail
Have excellent written and verbal communication skills
Thrive in a fast-paced environment
Be self-motivated, dependable, and punctual

 
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

  • Donor Services Associate

    4 weeks ago

    New York, New York, United States Tempositions, Inc. Full time

    Description DONOR SERVICES ASSOCIATE – TEMP Schedule: 3 days per week, 8:30 am—3:30 pm (Monday, Tuesday, and Thursday except Thanksgiving week, which will be Monday, Tuesday, and Wednesday). Immediate Start. Pay: $28/hr (temp) Location: – Manhattan, NY Job Summary: A Donor Services Associate is needed to assist the...

  • Donor Services Associate

    4 weeks ago

    New York, United States Tempositions, Inc. Full time

    Description DONOR SERVICES ASSOCIATE – TEMP Schedule: 3 days per week, 8:30 am—3:30 pm (Monday, Tuesday, and Thursday except Thanksgiving week, which will be Monday, Tuesday, and Wednesday). Immediate Start. Pay: $28/hr (temp) Location: – Manhattan, NY Job Summary: A Donor Services Associate is needed to assist the...

  • Donor Services Associate

    4 weeks ago

    New York, United States TemPositions Full time

    DONOR SERVICES ASSOCIATE – TEMPSchedule: 3 days per week, 8:30 am—3:30 pm (Monday, Tuesday, and Thursday except Thanksgiving week, which will be Monday, Tuesday, and Wednesday).$28/hr (temp)Location – Manhattan, NYImmediate StartJob Summary:A Donor Services Associate is needed to assist the Donor Services Supervisor in gift processing, ensuring that...

  • Associate Director, Donor Community Liaison

    4 weeks ago

    New York, New York, United States TED Conferences Full time

    Job DescriptionThe Audacious Project is seeking a highly skilled Associate Director to join our Donor Community team. As a key member of our team, you will be responsible for cultivating and nurturing relationships with our growing community of donors.Key ResponsibilitiesCommunity Building: Support a growing community of ~50 active donors by managing key...

  • Customer Service Representative

    4 weeks ago

    New York, New York, United States Phaxis Full time

    Job Summary: We are seeking a highly skilled Customer Service and Donor Support Specialist to join our team at Phaxis. The ideal candidate will possess excellent written and verbal communication skills, with the ability to multitask and work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to donors and stakeholders via...

  • Assistant Director of Donor Engagement

    4 weeks ago

    New York, New York, United States St. Bonaventure University Full time

    Job SummaryThe Assistant Director of Donor Engagement is a key member of the University Advancement team, responsible for coordinating and assisting in the development, maintenance, and enhancement of stewardship and donor engagement efforts. This role requires a strong understanding of donor appreciation and impact, as well as the ability to collaborate...

  • Associate Director-Specialty Collections and Donor Management

    6 months ago

    New Brunswick, United States innovative blood resources Full time

    Overview At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our...

  • Senior Director of Donor Relations and Stewardship

    4 weeks ago

    New York, New York, United States Rochester Institute of Technology Full time

    Job ResponsibilitiesCollaborate with the Division and university stakeholders to develop and implement a comprehensive donor relations and stewardship strategy.Work closely with fundraisers, senior administrators, faculty, and staff to build long-term donor relationships and enhance the university's reputation.Ensure timely and meaningful recognition of...

  • Blood Donor Recruiter

    4 weeks ago

    New Bedford, Massachusetts, United States Carter BloodCare Full time

    Job SummaryThe Recruiter 1 is a key member of the Carter BloodCare team, responsible for creating a positive donor experience when contacting and recruiting blood donors to schedule appointments at donor centers and mobile blood drives. This role requires excellent communication skills, the ability to learn quickly, and utilize/adapt scripts successfully...

  • Development Associate

    4 weeks ago

    New York, New York, United States NYC FIRST Full time

    NYC FIRST is seeking a Development Associate to contribute to our fundraising efforts by helping to research, identify, cultivate, and steward individual and institutional donors.Reporting to the Director of Development, you will collaborate closely with the Institutional Giving Manager and other staff members to:Utilize Foundation Directory and other...

  • Donor Recruitment Specialist

    4 weeks ago

    New Orleans, Louisiana, United States Ochsner Health Full time

    Job SummaryWe are seeking a highly motivated and organized Donor Recruitment Specialist to join our team at Ochsner Health. As a key member of our blood donation program, you will be responsible for developing and implementing strategies to recruit and retain blood donors.Key ResponsibilitiesDevelop and execute recruitment plans to meet blood donation...

  • Development Associate

    3 weeks ago

    New York, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionDevelopment Associate LHH Recruitment Solutions is currently seeking a Development Associate professional with 2 or more years of experience. This is an excellent contract role for someone looking to gain hands on experience in the Nonprofit industry, located in Manhattan, NY.Responsibilities:Maintain and update the Raiser’s...

  • Development Associate

    4 weeks ago

    New York, New York, United States UJA Full time

    Role SummaryThis role serves as a key member of the Professional Women's team within the UJA Women's team, focusing on the engagement and solicitation of professional women. The Development Associate will be responsible for cultivating and soliciting donors and prospects in their portfolio through face-to-face interactions, organizing events, and providing...

  • Development Associate, Tandon School of Engineering

    3 weeks ago

    New York, New York, United States New York University Full time

    Position OverviewThe University Development and Alumni Relations (UDAR) team at New York University is seeking a skilled Development Associate to support the implementation of effective strategies to build and manage fundraisers' discovery and prospect pools, prioritize approaches, steward prospects, and help identify and execute engagement opportunities to...

  • Associate Director, Principal Giving

    1 month ago

    New York, New York, United States International Rescue Committee Full time

    Job Title:Associate Director, Principal GivingJob Summary:The International Rescue Committee (IRC) is seeking a seasoned fundraiser and relationship cultivator to serve as the Associate Director of Principal Giving in the Eastern United States. This role will work closely with the Senior Director of USA Philanthropy East and the Director of Principal Giving...

  • Donor Relations Officer

    4 weeks ago

    New Bedford, Massachusetts, United States Southcoast Health System Full time

    Donor Relations Officer Job DescriptionSouthcoast Health System is seeking a highly skilled Donor Relations Officer to join our Philanthropy team. As a key member of our team, you will be responsible for developing and executing a comprehensive donor recognition and stewardship program to support the strategic goals of our philanthropy department.Key...

  • Development Associate, UJA Women

    3 weeks ago

    New York, United States UJA Full time

    This development professional serves on the Professional Women's team within the larger UJA Women's team, with primary responsibility for the engagement and solicitation of professional women. The Development Associate will be responsible for the engagement, cultivation, and solicitation of donors and prospects in their portfolio through face-to-face...

  • Development Associate, UJA Women

    3 weeks ago

    New York, United States UJA Full time

    This development professional serves on the Professional Women's team within the larger UJA Women's team, with primary responsibility for the engagement and solicitation of professional women. The Development Associate will be responsible for the engagement, cultivation, and solicitation of donors and prospects in their portfolio through face-to-face...

  • Associate Director of Individual Giving

    1 month ago

    New York, New York, United States Brooklyn Bridge Park Full time

    Brooklyn Bridge Park Conservancy is seeking a dynamic and strategic fundraiser to join our team as a full-time Associate Director of Individual Giving. A key member of the development and volunteer department, the Associate Director of Individual Giving will be responsible for stewarding a portfolio of individual donors and growing a newly restructured...

  • Development Associate

    2 weeks ago

    New York, United States Schwarzman Animal Medical Center Full time

    Job DescriptionJob DescriptionThe Development Associate provides administrative support to the Executive Director of Development and other members of the Development team. The ideal candidate will be a highly organized and efficient individual with excellent communication and interpersonal skills. This position interfaces with the public and many of the...