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Shift Supervisor- Lakecrest Grill
4 months ago
Job Details
Level Experienced
Job Location Lakeside Bar & Grill - Lakecrest Casino & Hotel - Ardmore, OK
Position Type Full-Time/Part-Time
Job Shift Any
Job Category Restaurant - Food Service
Join Our Family
Join Our Lakeside Bar & Grill Family as a Manager
Are you an experienced, enthusiastic leader with a passion for hospitality? Lakeside Bar & Grill, located within the prestigious Lakecrest Hotel and Casino, is seeking talented individuals to join our management team.
We believe in creating a work environment where team members are valued and supported like family. Who says you can't choose your family?
Join ours today and be part of something extraordinary
Responsibilities:
Supervision:
Oversee all aspects of restaurant operations during assigned shifts.
Provide guidance and direction to team members to ensure optimal performance and guest satisfaction.
Monitor staffing levels and make adjustments as needed to meet operational demands.
Customer Service:
Lead by example in delivering exceptional customer service to all guests.
Handle guest inquiries, comments, and complaints in a professional and timely manner.
Proactively address any issues to ensure a positive dining experience.
Training and Development:
Train new team members on restaurant procedures, service standards, and safety protocols.
Provide ongoing coaching and feedback to existing staff to promote growth and improvement.
Foster a positive and supportive work environment that encourages teamwork and camaraderie.
Quality Control:
Ensure adherence to food safety and sanitation standards at all times.
Conduct regular inspections of the restaurant to maintain cleanliness and organization.
Monitor food and beverage quality to uphold our standards of excellence.
Inventory Management:
Oversee inventory levels and order supplies as needed to maintain adequate stock.
Minimize waste and control costs through efficient inventory management practices.
Cash Handling:
Manage cash registers and handle cash transactions accurately and securely.
Prepare daily sales reports and reconcile cash drawers at the end of each shift.
Ensure compliance with cash handling procedures and security measures.
Requirements:
Previous experience in a supervisory or management role in the hospitality industry preferred.
Strong leadership and communication skills with the ability to motivate and inspire a team.
Excellent customer service skills with a friendly and approachable demeanor.
Knowledge of restaurant operations, including food safety and sanitation guidelines.
Ability to multitask and prioritize tasks in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays as needed.
Why Work for Us?
At Lakeside Bar & Grill, we prioritize creating a supportive and inclusive environment where every team member is treated like family. You'll be welcomed into a close-knit community where your contributions are recognized and appreciated.
We are committed to the growth and development of our managers. Receive ongoing training and mentorship opportunities to enhance your leadership skills and advance your career within our organization.
We are dedicated to exceeding guest expectations by delivering exceptional service, delicious cuisine, and memorable experiences. Our commitment to excellence extends to our team members, whom we treat with respect, appreciation, and camaraderie."
Strong support staff ready to mentor and encourage team members to grow within a fun and exciting atmosphere.
Employee Benefits:
401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Employee Assistance Program
Free Manager Meal Per Shift
Paid Time Off
Employee Recognition Programs
Anniversary & Birthday Programs
Award Co.
Our Mission:
"Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time."
If you're ready to join a family-oriented team and make a difference in the hospitality industry, apply now to become a Management Team Member at Lakeside Bar & Grill. Let's create unforgettable experiences together
#PASSIONISWHATFUELSUS
EEO
Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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