Guest Service Leader PT

2 weeks ago

Banner Elk Watauga County NC, United States Lowes Foods Full time
Overview:

To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies.

Responsibilities:

1. Maintenance of Guest Service Standards

a. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.

b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.

c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.

d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.

e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.

f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.

g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.

h. Ensures all unused check lanes are blocked off when not is use.

i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.

2. Training and Development of Front End Hosts

a. Provides training and direction to hosts not meeting the front end standards.

b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.

c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.

3. Process guest orders (including performing as a cashier or guest service clerk).

4. Perform all other duties as assigned by management.

Qualifications:

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Ability to stand for extended periods of time.

10. Demonstrate successful use of math skills.

11. Ability to work well with computers.

#LI-MD1

 

#boost

  • Guest Service Leader PT

    1 month ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies. Responsibilities: 1. Maintenance of Guest Service Standardsa. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all...

  • Cashier PT

    2 weeks ago

    Banner Elk, Watauga County, NC, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales. 2. Accurately handle all monies and tender to insure proper accounting of all transactions. 3. Properly bag...

  • Deli Clerk PT

    2 weeks ago

    Banner Elk, Watauga County, NC, United States Lowes Foods Full time

    Overview: To provide excellent guest service through deli department activities. Responsibilities: 1. Provide polite, friendly greetings and interactions with all guests. 2. Prepare product for sale (frying, cutting, slicing, weighing, and pricing). 3. Maintain product level, quality and freshness. 4. Maintain sanitation standards in the cooler, freezer,...

  • Bakery Clerk PT

    2 weeks ago

    Banner Elk, Watauga County, NC, United States Lowes Foods Full time $10

    Overview: To provide excellent guest service through bakery department activities. Responsibilities: 1. Provide polite, friendly greetings and interactions with all guests. 2. Prepare product for sale (baking, weighing, and pricing). 3. Maintain product level, quality and freshness. 4. When requested perform clerk function of cake decorating. 5. Maintain...

  • Physical Therapist

    6 days ago

    Banner Elk, Watauga County, NC, United States Life Care Center of Banner Elk Full time

    $1,000 Sign on Bonus,: Licensed Physical Therapist needed in SNF experienced preferred but not required.: Position Summary: The PT - Physical Therapist provides direct rehab care in physical therapy to patients upon physician referral in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure...

  • Beef Shoppe/Seafood Clerk PT

    2 weeks ago

    Banner Elk, Watauga County, NC, United States Lowes Foods Full time

    Overview: To provide excellent guest service through meat and seafood department activities. To use selling skills and merchandising programs to enhance guest interaction and achieve maximum sales. Responsibilities: 1. Provides polite, friendly greetings and interactions with all guests as they approach the department. Creates a selling environment using...

  • Bakery Department Leader

    5 days ago

    Banner Elk, North Carolina, United States Lowes Foods Full time

    About the RoleWe are seeking a highly skilled and motivated Bakery Department Leader to join our team at Lowes Foods.Job SummaryThe successful candidate will be responsible for leading the bakery department, ensuring excellent guest service, maintaining desired inventory levels, and achieving budgeted sales and profits.Key ResponsibilitiesGuest Service:...

  • PT Customer Service Leader

    3 months ago

    Banner Elk, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 385963_external_USA-NC-Banner-Elk Address: USA-NC-Banner Elk-3555 Tynecastle Hwy Store Code: Store 00424 Front End (7209981) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • Cashier PT

    5 months ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales.2. Accurately handle all monies and tender to insure proper accounting of all transactions.3. Properly bag...

  • Cashier PT

    1 month ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales.2. Accurately handle all monies and tender to insure proper accounting of all transactions.3. Properly bag...

  • Cashier PT

    5 months ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales.2. Accurately handle all monies and tender to insure proper accounting of all transactions.3. Properly bag...

  • Cashier PT

    1 month ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales.2. Accurately handle all monies and tender to insure proper accounting of all transactions.3. Properly bag...

  • Cashier PT

    1 month ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales.2. Accurately handle all monies and tender to insure proper accounting of all transactions.3. Properly bag...

  • Cashier PT

    2 weeks ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales.2. Accurately handle all monies and tender to insure proper accounting of all transactions.3. Properly bag...

  • Cashier PT

    5 months ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To grow community by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience. Responsibilities: 1. Accurately process guest’s orders to insure proper recording of sales.2. Accurately handle all monies and tender to insure proper accounting of all transactions.3. Properly bag...

  • Deli Clerk PT

    1 month ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To provide excellent guest service through deli department activities. Responsibilities: 1. Provide polite, friendly greetings and interactions with all guests.2. Prepare product for sale (frying, cutting, slicing, weighing, and pricing).3. Maintain product level, quality and freshness.4. Maintain sanitation standards in the cooler, freezer, prep...

  • Bakery Clerk PT

    2 weeks ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To provide excellent guest service through bakery department activities. Responsibilities: 1. Provide polite, friendly greetings and interactions with all guests.2. Prepare product for sale (baking, weighing, and pricing).3. Maintain product level, quality and freshness.4. When requested perform clerk function of cake decorating.5. Maintain...

  • Bakery Clerk PT

    1 week ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To provide excellent guest service through bakery department activities. Responsibilities: 1. Provide polite, friendly greetings and interactions with all guests.2. Prepare product for sale (baking, weighing, and pricing).3. Maintain product level, quality and freshness.4. When requested perform clerk function of cake decorating.5. Maintain...

  • Bakery Clerk PT

    1 month ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To provide excellent guest service through bakery department activities. Responsibilities: 1. Provide polite, friendly greetings and interactions with all guests.2. Prepare product for sale (baking, weighing, and pricing).3. Maintain product level, quality and freshness.4. When requested perform clerk function of cake decorating.5. Maintain...

  • Grocery Stocker PT

    4 months ago

    Banner Elk, United States Lowes Foods Full time

    Overview: To ensure that Lowes Foods guest service and departmental operation is maintained in the grocery department.  Responsibilities: 1. Provide polite, friendly interactions with all guests and co-workers.2. Stock, rotate, and condition all grocery product on shelves according to Lowes Foods standards and productivity guidelines.3. Maintain neat and...