General Manager

6 days ago

Ann Arbor, United States Buff City Soap Co Full time
Purpose

The General Manager (GM) will lead and support a team of Team Members and Supervisors that work at our Buff City Soap locations. The General Manager (GM) will provide consistent support to their team and must have the ability to manage, lead and train multiple employees, drive to achieve major KPI's, manage daily production, and focus on the guest experience.

Duties & Responsibilities
  • Recruit, hire, train and develop a high performing staff consisting of Team Member(s), Supervisor (s) and Assistant Manager(s).
  • Promote and maintain consistent accountability and adherence to company policies and procedures, ensuring all operational changes are communicated and implemented in store (Ex. PPE procedures). This includes but is not limited to evaluating, discipling, and terminating employees if and when needed.
  • Follow all safety guidelines for working with lye, raw materials, and equipment.
  • Provide excellent guest service by building good relationships and understanding and meeting their needs.
  • Become an expert in the products that are made at the store and be able to make recommendations.
  • Greeting guests (whether new or returning) every time they visit the store.
  • Scheduling employees to meet the daily needs of the business.
  • Embody our culture, mission, and core values.
  • Work closely with Regional Manager to execute all initiatives in the store.
  • Achieve and maintain all major key performance indicators (KPIs).
  • Generate sales reports, maintain inventory and production.
  • Maximize guest retention through leading and training the store team to ensure high levels of customer service.
  • Responsible for scheduling, planning and executing store parties.
  • Complete monthly inventories.
  • Work to maintain store cleanliness and upkeep (using and following checklists) and communicating the update/replacement of damaged equipment with Regional Manager.
  • Manage and track stock of raw materials, finished products, and supplies.
  • Develop partnerships with local community members and participate in local events to build brand awareness when business allows for it.
  • Communicate and manage all marketing strategies and sales/promotions to team, ensuring proper execution to drive results.
  • Communicate regularly through email, phone and text. Responding to communication in a reasonable time (24 hours or sooner pending seriousness of topic).
  • Actively communicate with other stores within the franchise, office support staff and serve as a liaison between the store and the office.
  • Final approval and reviewing of all HR documents, payroll, supply orders and sponsorship requests.
Qualifications
  • Previous manager experience
  • Minimum High School Diploma or GED Equivalent.
  • Excellent written and verbal communication skills.
  • Proficient in Gmail, Google Calendar, Google Docs, Google Drive and Microsoft Office.
  • Must be team oriented, self-motivated and well organized.

Social Responsibilities

Enable all guests to experience the Buff experience. Our products are hand-crafted daily in-store, where customers can see exactly what goes into the products. Our products are distinctive and unique while also being free of any harsh or harmful chemicals. Express your creativity while also assisting guests in finding a product they will love and keep coming back for

Working Environment

This position operates in a customer facing environment in retail locations. This position routinely uses standard office equipment such as computers/POS systems, phones, photocopiers, scanners, filing cabinets and fax machines.

Physical Requirements

While performing the responsibilities of the job, the employee is regularly required to talk and hear. The employee is often required to sit, stand and use their hands and fingers to handle and produce. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position (40+ hours a week). This position may work outside of normal business hours to include evenings and weekends as needed. This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours).

Travel

When the business calls for it (Ex. Trainings, Meetings, etc.).

EEO Statement

Buff City Soap Northern is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.

  • General Manager

    3 weeks ago

    Ann Arbor, United States Buff City Soap Co Full time

    Purpose The General Manager (GM) will lead and support a team of Team Members and Supervisors that work at our Buff City Soap locations. The General Manager (GM) will provide consistent support to their team and must have the ability to manage, lead and train multiple employees, drive to achieve major KPI's, manage daily production, and focus on the guest...

  • General Manager

    4 months ago

    Ann Arbor, United States Rensko Holdings Full time

    General ManagerThe Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction. Operational Management Ordering supplies and overseeing building maintenance,cleanliness and security Accountable for production of Always Fresh standards and waste levels...

  • Assistant General Manager

    6 months ago

    Ann Arbor, United States Panera Bread Full time

    Assistant General Manager PANERA CAFE ASSISTANT GENERAL MANAGER Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up...

  • General Manager

    3 months ago

    ann arbor, United States The Military Veteran Full time

    Company Overview: TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in...

  • Assistant General Manager

    6 months ago

    Ann Arbor, United States Panera Bread Full time

    JOB DESCRIPTION PANERA CAFE ASSISTANT GENERAL MANAGER Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a...

  • Assistant General Manager

    1 week ago

    Ann Arbor, United States Campus Apartments Full time

    Overview: Excellent opportunity for Assistant GM! The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term. If youre someone who loves to have FUN...

  • Events Lead Generation Manager

    1 week ago

    Ann Arbor, United States Great Day Improvements: A Family of Brands Full time

    Overview Your Home Improvement Company - Event Manager (Lead Generation Manager)  We are Looking for a Rockstar team-leader ready to develop, manage, and lead a team of demonstrators promoting Your Home Improvement Company’s brand at area events near you! We’ll give you the tools to build your own Lead Generation Department! You and your team of Lead...

  • Events Lead Generation Manager

    1 week ago

    Ann Arbor, United States Great Day Improvements: A Family of Brands Full time

    Overview Your Home Improvement Company - Event Manager (Lead Generation Manager)  We are Looking for a Rockstar team-leader ready to develop, manage, and lead a team of demonstrators promoting Your Home Improvement Company’s brand at area events near you! We’ll give you the tools to build your own Lead Generation Department! You and your team of Lead...

  • General Manager

    4 weeks ago

    Ann Arbor, United States Talis Group, Inc. Full time $70,000 - $100,000

    Talis Group’s client is a state-of-the-art industry leader in providing mobility solutions to improve quality of life and level of freedom. They are looking for an experienced General Manager for their Ann Arbor, Michigan location. This position is responsible for managing the operations and fiscal activities of the store to maintain a profitable level....

  • General Manager

    2 days ago

    Ann Arbor, United States RealTruck Group Inc Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThis General Manager-Retail Store will be responsible for overseeing all aspects of store operations to ensure a seamless, exceptional consumer experience by providing personalized, consumer-oriented service and inspiring visual merchandising strategies. The position will involve understanding local market trends...

  • General Operations Manager

    2 days ago

    Ann Arbor, Michigan, United States Campus Apartments Full time

    Campus Apartments offers an exceptional opportunity for a highly skilled General Operations Manager - Resident Relations to join our team. We are seeking an individual who is passionate about delivering outstanding customer service, ensuring fiscal stability, and maintaining good physical condition of our properties.Job DescriptionAssist the General Manager...

  • McDonald's Assistant General Managers

    3 weeks ago

    Ann Arbor, United States McDonald's Full time

    Description: WE'RE LOOKING FOR EXCEPTIONAL LEADERS We are an independent Owner/Operator of McDonald's®. We're looking for a certain type of leader. A leader that cares about the customer, the well-being of the team and the store environment. If you fit meet that description, we want to talk to you. What we offer is a very competitive package - We Pay Well -...

  • McDonald's Assistant General Managers

    1 week ago

    Ann Arbor, United States McDonald's Full time

    Description: WE'RE LOOKING FOR EXCEPTIONAL LEADERS We are an independent Owner/Operator of McDonald's®. We're looking for a certain type of leader. A leader that cares about the customer, the well-being of the team and the store environment. If you fit meet that description, we want to talk to you. What we offer is a very competitive package - We Pay Well -...

  • General Manager

    1 week ago

    Ann Arbor, United States CSC Generation Full time

    With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital...

  • Assistant General Manager

    1 month ago

    Ann Arbor, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereExperience the flavors of Miami, brought to you fresh from local farms. Our chef-driven menu features scratch-made dishes inspired by the seasons. If you are an Assistant General Manager with a strong BOH background and basic Spanish understanding, this could be your next move! What YOU...

  • General Manager

    1 week ago

    Ann Arbor, United States The Military Veteran Full time

    Executive SummaryThe Opportunity: General Manager for PE Operating Company Location: Ann Arbor, Michigan Company Overview: TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through...

  • Team Manager

    6 months ago

    Ann Arbor, United States Panera Bread Full time

    Team Manager PANERA CAFE TEAM MANAGER Panera Perks: Competitive pay Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to...

  • General Anesthesiologist in Ann Arbor, Michigan

    6 months ago

    Ann Arbor, United States Anesthesia Associates of Ann Arbor Full time

    We are seeking a General Anesthesiologist to join our practice serving Trinity Health Ann Arbor, a 537-bed teaching hospital located on a 340-acre campus in Ann Arbor, Michigan. Trinity Health Ann Arbor has been named a Top 100 Hospital and is at the forefront of many clinical specialty areas.  A teaching hospital, there are 150 house officers at Trinity...

  • Coffeehouse Operations Manager

    3 days ago

    Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time

    About the PositionSweetwaters Coffee & Tea is seeking a highly skilled General Manager to oversee the operations of one of our company-owned cafes. As a General Manager, you will be responsible for managing the day-to-day operations of the cafe, including sales, profitability, and guest counts. You will also be responsible for maintaining quality standards...

  • Team Manager

    3 days ago

    Ann Arbor, United States Panera Bread Full time

    PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals-and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks:Competitive payEligible for a quarterly bonusFree Meals...