Pinnacle Technology Partners | DevOps SRE Solution Architect | atlanta, ga

1 week ago

atlanta, United States Pinnacle Technology Partners Full time

Senior Site Reliability Engineer (SRE)


Key Responsibilities


Reliability and Performance Management

- Design, implement, and maintain highly available, scalable, and resilient cloud-native architectures

for mission-critical SaaS products.

- Develop and implement SLOs, SLIs, and SLAs to measure and improve service reliability.

- Continuously optimize system performance and resource utilization across multiple cloud platforms.

- Finetune/Optimize Application performance by analyzing the code, traces and database queries.


Incident Management and Troubleshooting

- Lead incident response efforts, effectively troubleshooting complex issues to minimize downtime and impact.

- Reduce Mean Time to Recover (MTTR) through proactive monitoring, automated alerting, and efficient

problem-solving techniques.

- Conduct thorough Root Cause Analysis (RCA) for all major incidents and implement preventive

measures.


Observability and Monitoring

- Design and implement end-to-end observability solutions across our distributed systems.

- Develop and maintain comprehensive monitoring strategies using tools like ELK Stack, Prometheus, Grafana.

- Create and optimize product status dashboards to provide real-time visibility into system health and performance.


Automation and Infrastructure as Code (IaC)

- Implement Infrastructure as Code practices using tools like Terraform.

- Develop and maintain automated deployment pipelines and CI/CD workflows.

- Create self-healing systems and automate routine operational tasks to reduce manual intervention.


Cloud-Agnostic Architecture

- Design and implement cloud-agnostic solutions that can operate efficiently across multiple cloud

providers.

- Develop expertise in event-driven architectures and related technologies (e.g., Apache

Kafka/Eventhub, Redis, Mongo Atlas, IoTHub).

- Implement and manage containerized applications using Kubernetes across different cloud

environments.


Continuous Improvement

- Regularly review and refine operational practices to enhance efficiency and reliability.

- Stay updated with the latest industry trends and technologies in SRE, cloud computing, and DevOps.

- Contribute to the development of internal tools and frameworks to support SRE practices.


Requirements

- Strong knowledge of cloud platforms - Azure and their associated services.

- Expert in Observability tools (ELK Stack, Dynatrace, Prometheus)

- Expertise in containerization technologies such as Docker and Kubernetes

- Understanding of Event-driven architecture and database technologies (Mongo Atlas, Azure SQL,

PostgresDB)

- Proficient in IaaC tools such as - Terraform and GitHub Actions.

- Proficiency in one or more programming languages - Python/.Net/Java

- Strong understanding of networking concepts, load balancing, and security practices.

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