Strategic Partner Relationship Owner
2 weeks ago
Strategic Partner Relationship Owner Candescent is a leading cloud‑based digital banking solutions provider that transforms the industry with intelligent, cloud‑powered solutions connecting account opening, digital banking, and branch experiences. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. We are seeking a Strategic Partner Relationship Owner to manage and grow relationships with our most valuable and differentiated fintech partners. The role requires a client‑first mindset, commitment to delivering consistent results, and the ability to thrive in a fast‑paced, performance‑driven environment. Key Responsibilities and Deliverables Own the relationship lifecycle for strategic fintech partners in the Candescent marketplace. Ensure partners complete all onboarding requirements and are set up for success from day one. Serve as the primary point of contact, providing guidance, support, and proactive communication. Collaborate with the Marketplace Business Owner to analyze partner performance and engagement data and take action to optimize outcomes. Advocate for partner needs internally, ensuring alignment with Candescent’s goals and standards. Maintain high‑quality documentation, processes, and communications to support a consistent and scalable partner experience. Help shape the strategic partner program by identifying opportunities to deepen engagement and expand impact. Qualifications and Experience 6–10 years of experience in partner management, strategic alliances, business development, or customer success. Proven track record of managing external partnerships, ideally with fintechs or technology providers. Strong organizational skills and attention to detail. Excellent communication and relationship‑building skills. Collaborative mindset with ability to work cross‑functionally and influence without authority. Comfortable with data‑driven decision‑making and performance tracking. Preferred Distinctions Experience in fintech, SaaS, or platform businesses. Familiarity with onboarding workflows, CRM tools, and partner enablement strategies. Background in strategic planning, account management, or ecosystem development. Passion for helping partners succeed and grow. Recruitment Agency Statement To all recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Cendants employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes. We are an equal‑opportunity employer. #J-18808-Ljbffr
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