Technical Analyst II

2 months ago

slidell, United States Flexton Inc. Full time

Technical Analyst II


Location: Slidell, Louisiana, United States

USC and GC holders only


  • Contract: 14-Oct-2024 - 01-Aug-2025
  • Pay Rate: $24-29


Technical Analyst to support the auction locations of Slidell, Louisiana, United States


Qualifications

  • Bachelor’s degree in related field and 5+ years experience
  • Working experience supporting end-user computing devices
  • Working experience working with incident, problem, and change management,
  • Working experience in an ITIL-based environment
  • Working experience as a participant in a change management process
  • Working experience of Microsoft Office products
  • Willingness to travel up to 25%.
  • Ability to walk, stand, squat, kneel and climb to perform essential job duties required to troubleshoot, repair, and maintain technology equipment
  • Excellent customer service skills required. The ability to meet SLAs and update customer with progress.
  • Additional Tech Certification: A+, Network+, MCP, MCDST
  • Apple Certified Support Professional (ACSP)
  • Network certificates
  • Working experience in Series/AS400 support
  • Working experience in wireless (Mobile, WiFi, WAP)
  • Working experience in network
  • Working experience in audio/visual
  • Working experience in Project Management
  • Experience communicating with stakeholders

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