Manager
3 weeks ago
Overview:
General Manager
Job Description
Where Better Careers Begin
Are you a natural leader who loves to inspire others to succeed? At Massage Envy, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.
Qualified Candidates:
Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
Are natural leaders who can build relationships while motivating, coaching and supporting a team
Can have tough conversations in a professional and constructive manner
Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
Must be willing to work a minimum of 32 hours weekly in clinic?on average?and a maximum of 40 hours weekly (unless otherwise approved)
Day-to-Day:
Recruit and retain team members including interviewing, onboarding, training, and day to day support
Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
Effectively resolve customer challenges while maintaining a safe and therapeutic environment
Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
Develop positive relationships with employees, members, and guests
Culture & Support:
Award programs (like Manager of the Year)
Leadership Training and Development that is invested in YOUR success
Involved and invested Franchise Owners who will guide and support you to ensure you feel confident in your role
A caring community that strives to celebrate individuality and share knowledge
?
If you're ready to lead a team and help people feel their best, we can't wait to meet you
*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
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