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Customer Service Representative
4 months ago
Pay Rate: $18-20 depending on experience.
Location: Nederland, TX
Schedule: Monday - Friday, 8a-5p
What’s a typical day as a Customer Support Representative? You’ll be:
• Efficiently coordinating and dispatching handymen to various job locations, ensuring timely and professional service delivery.
• Managing reservations, dispatching, and logistics for U-haul rentals for 3 different offices.
• Overseeing bookings and providing customer service for storage facility operations.
• Utilizing industry-specific software systems to manage operations effectively.
• Providing outstanding customer service, addressing queries, and resolving issues promptly.
• Participating in local marketing events to promote services and build community relationships.
This job might be an outstanding fit if you:
• Have proven experience in customer service, dispatch, or a related field.
• Possess strong computer skills and the ability to learn new software quickly.
• Have experience with industry-specific software for U-haul, Ace Handyman, and storage unit management (a plus).
• Excel in communication and interpersonal skills, delivering stellar customer service.
• Can multitask effectively in a fast-paced environment.
• Are self-motivated with a strong work ethic and the ability to take initiative.
• Feel comfortable with public speaking and active participation in community and marketing events.
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
