Patient Flow Coordinator

3 days ago

Beverly Hills, United States RadNet Full time

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a Patient Flow Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

You Will:

  • Interacts with front desk, technologists, physicians, and nursing staff coordinate the completion of patient's exams/procedures effectively and efficiently. Ensure there is a consistent flow of patients in order to for the scheduled examination to remain on time.
  • Walk the patients from the waiting area to dressing area to change for their scheduled examinations.
  • Interview patients for examination and record their medical history. Screen patients for safety according to RadNet protocols.
  • Assist Registered Nurse to ensure set up of IV's, monitor Oral and IV sedation, and other activities requiring assistance.
  • Assist with coordinating contrast coverage with Radiologist, as needed.
  • Contact referring physicians' offices for verification of examination orders and authorizations.
  • Prepare examination room for exam/procedure including: ensure that equipment and tools are sterilized in each examination room before every patient exam, assist with changing coils for incoming procedure, assist technologist with other tasks to ensure that examination room is prepared for examination.
  • Assists modality technologists in other tasks as assigned within the scope of their job skills.
  • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
  • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
  • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
If You Are:
  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
  • Requires High School Diploma or general education degree (GED) and/or experience working in a diagnostic imaging facility.
  • Must possess and utilize strong interpersonal skills and have the ability to interact effectively with doctors, referring doctors and staff, patients, peers, and management.
  • Must possess good written and verbal communication skills.
  • Must be detailed-oriented and organized while operating with urgency in order to ensure the timely processing of patients and work flow to avoid delays.
  • Medical terminology knowledge is a plus.

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