Treehouse Partners | Account Manager | salt lake city, ut

3 days ago


salt lake city, United States Treehouse Partners Full time

Our client is a fast-growing, private equity-backed provider of online printing solutions, packaging, and marketing collateral for SMBs. They are looking for an experienced Account Manager to join their Sales team and manage and grow a portfolio of SMB clients. This role will involve proactively identifying new business opportunities, closing incoming leads, and providing exceptional service to both new and existing clients.


This is a hybrid role reporting a few days each week to our client’s office in Salt Lake City.


Responsibilities:

- Serve as the main point of contact for new and existing business accounts, helping customers navigate the sales process and ensuring a seamless experience from start to finish

- Consistently meet or exceed sales targets, growing both new accounts and existing portfolio

- Leverage company offerings to increase awareness for printing and custom packaging solutions

- Maintain detailed and accurate records of all customer interactions in the CRM system

- Use customer insights and data analysis to inform strategies for improving customer retention and maximizing long-term relationships

- Keep sales pipeline up to date and forecast future sales opportunities with accuracy

- Regularly identify ways to enhance customer experience and share innovative ideas with the team

- Contribute to the overall success of the sales team by driving new business and fostering long-term client relationships


Qualifications:

- 3+ years of account management/sales experience, ideally in B2B sales, print, or packaging industries

- Passion for delivering exceptional customer service and building strong, long-lasting relationships

- Familiarity with a manufacturing environment, preferred

- Experienced in proactive prospecting and outreach, with a knack for uncovering customer needs and creating tailored solutions

- Results-driven, with a proven ability to hit sales targets and manage a growing portfolio of accounts

- Comfortable with cross-selling and upselling, driving additional business from existing clients

- Proficient in managing and forecasting a sales pipeline with accuracy

- Well-organized, able to juggle multiple tasks, and always responsive with a sense of urgency

- Comfortable working in a hybrid/remote environment and able to work independently while staying connected to a collaborative team

- Excellent verbal and written communication skills, with a natural ability to build rapport with clients

- A problem solver who enjoys tackling challenges and finding creative solutions for clients

- Experienced with CRM tools (Salesforce, HubSpot, etc.) and familiar with using analytics to predict customer behavior and improve retention


Compensation: Targeting a base salary of $60-$70k plus commission (all-in compensation approaching $100k)




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