Information Technology Operations Manager
3 weeks ago
The US & Canada IT Operations Manager supervises, manages and leads US&C end user computing IT operations to achieve SLA targets and end user satisfaction goals for end user support. This role will manage various teams in the support of day-to-day operations, workload demands and escalations for US&C Helpdesks, US&C Workstation support, IT provisioning, local support, EUC IT procurement and any other US&C operations issue. The IT Operations Manager will also work as a support liaison between operations teams and TechOps Tier 3 escalation team, and business process areas, as well as monitor, support, and implement process improvements.
Duties also include setting strategy for EUC responsibility and providing leadership, oversight, mentoring, and supervision for their team. Oversee and assign work in keep-it-running, keep-it-current, and project activities. May involve project management, when requires. Work closely with Purchasing to negotiate and acquire vendor services and products and manage vendors performing services. Work closely with other IT functions, and the business units, to communicate and coordinate resources for multi-discipline work. As a supervisor, perform all typical work such as hiring, supervising, work allocation, timecard approvals, career, and skills development for Kodak employees and contractors.
Other Responsibilities:
• Strategy and oversight of business operations, process or technology work.
• Employee supervision.
• Working with other IT functions and business units.
• Working with Purchasing and vendor oversight.
Requirements:
• College degree in Computer Science, Information Science or Information Technology OR equivalent work experience.
• IT supervision, project management and leadership required.
• IT Technology, applications and business process experience.
• Written and spoken communications and similar business soft skills.
This is a fully onsite position in Rochester, New York. Salary dependent on level of experience.
-
Information Technology Operations Manager
1 month ago
rochester, United States Eastman Kodak Company Full timeThe US & Canada IT Operations Manager supervises, manages and leads US&C end user computing IT operations to achieve SLA targets and end user satisfaction goals for end user support. This role will manage various teams in the support of day-to-day operations, workload demands and escalations for US&C Helpdesks, US&C Workstation support, IT provisioning,...
-
Information Technology Operations Manager
1 month ago
Rochester, United States Eastman Kodak Company Full timeThe US & Canada IT Operations Manager supervises, manages and leads US&C end user computing IT operations to achieve SLA targets and end user satisfaction goals for end user support. This role will manage various teams in the support of day-to-day operations, workload demands and escalations for US&C Helpdesks, US&C Workstation support, IT provisioning,...
-
Information Technology Operations Manager
3 weeks ago
Rochester, NY, United States Eastman Kodak Company Full timeThe US & Canada IT Operations Manager supervises, manages and leads US&C end user computing IT operations to achieve SLA targets and end user satisfaction goals for end user support. This role will manage various teams in the support of day-to-day operations, workload demands and escalations for US&C Helpdesks, US&C Workstation support, IT provisioning,...
-
Director of Information Technology
3 weeks ago
Rochester, United States City of Rochester, MN Full timeThe Director of Information Technology serves as the Chief Information Officer of Rochester Public Utilities, offering technical leadership through the development and implementation of strategic plans tailored to the utility's needs. This role ensur Information Technology, Director, Technology, Computer Engineer, Computer Science, Leadership
-
Information Technology Technician
4 months ago
Rochester, United States New York Western District Court Full timeMain content Job Details for Information Technology Technician Court Name/Organization: New York Western District Court Overview of the Position: The U.S. District Court and Probation Office for the Western District of New York are seeking qualified applicants for a full-time Information Technology (IT) Technician. Our IT professionals support...
-
Information Technology Specialist
2 weeks ago
Rochester, United States BayInfotech Full timeResponsibilities:The most successful Systems Engineer (this particular role) shall:Respond to end-user support requests and apply standard remedies per RHA’s Standards; doing so with empathy and expressing dignity in their interactions.Use experiences gathered during end-user interactions to suggest more widespread process and standards...
-
Information Technology Specialist
2 weeks ago
rochester, United States BayInfotech Full timeResponsibilities:The most successful Systems Engineer (this particular role) shall:Respond to end-user support requests and apply standard remedies per RHA’s Standards; doing so with empathy and expressing dignity in their interactions.Use experiences gathered during end-user interactions to suggest more widespread process and standards...
-
IT Operations Manager
4 weeks ago
Rochester, New York, United States Eastman Kodak Full timeJob Summary:The IT Operations Manager will oversee and manage US & Canada end user computing IT operations to achieve SLA targets and end user satisfaction goals for end user support. This role will supervise various teams in the support of day-to-day operations, workload demands, and escalations for US & Canada Helpdesks, US & Canada Workstation support, IT...
-
Information Technology Technician
2 weeks ago
rochester, United States Apex Systems Full timeApex Systems is hiring for a Workstation Technician role with our client in Rochester, MN. This role is 1 year contract with the potential to extend. The hours are Monday-Friday from 7 am – 4 pm. If you are interested, please apply asap!Job Title: Workstation Technician Rate: $20-$21/hour Location: Rochester, MN (Fully onsite role) Hours: Monday-Friday 7...
-
Information Technology Technician
2 weeks ago
Rochester, United States Apex Systems Full timeApex Systems is hiring for a Workstation Technician role with our client in Rochester, MN. This role is 1 year contract with the potential to extend. The hours are Monday-Friday from 7 am – 4 pm. If you are interested, please apply asap!Job Title: Workstation Technician Rate: $20-$21/hour Location: Rochester, MN (Fully onsite role) Hours: Monday-Friday 7...
-
Travel Clinic IT
3 weeks ago
Rochester Hills, United States Endevis Full timeJob.com Healthcare is seeking a Clinic Information Technology for 15 weeks for immediate opening in Rochester Hills , MI. Looking for candidates with 1 year Clinic experience. Fortus Healthcare Resources and QCI Healthcare are now stronger together as Job.com Healthcare. Job.com Healthcare believes in an environment where you feel included, valued, and...
-
Director of Technology Infrastructure
4 weeks ago
Rochester, New York, United States University of Rochester Full timeJob Summary:The University of Rochester seeks a highly skilled and experienced Director of Technology Infrastructure to lead our IT team. As a key member of our Information Systems Division, you will be responsible for overseeing the design, implementation, and maintenance of our technology infrastructure, including storage, AIX and Linux servers, and Epic...
-
Mgr - Asset Information
3 weeks ago
Rochester, United States AVANGRID , Inc. Full timeThe salary range for this poisition is dependent on experience level ranging from $111,000.00 to $153,000.00 A Bachelor's Degree in Finance, Computer Science, Engineering or related discipline and 10 years professional-level experience in electric and gas utility construction/planning or business discipline with construction/project management is required....
-
Chief Technology Officer
4 weeks ago
Rochester, New York, United States Masis Professional Group Full timeMasis Professional Group is seeking a seasoned IT leader to drive technology strategy and operations for a prime manufacturing client delivering cold chain solutions to the biopharma industry. This is a full-time permanent role.The successful candidate will lead and oversee the organization's technology strategy and operations, ensuring alignment with...
-
IT Operations Manager
4 weeks ago
Rochester, New York, United States Eastman Kodak Full timeThe IT Operations Manager at Eastman Kodak is responsible for supervising and managing US & Canada end user computing IT operations to achieve SLA targets and end user satisfaction goals. This role will oversee various teams in the support of day-to-day operations, workload demands, and escalations for US&C Helpdesks, US&C Workstation support, IT...
-
Chief Technology Strategist
3 weeks ago
Rochester, New York, United States Masis Professional Group Full timeMasis Professional Group is a leading expert in delivering cold chain solutions to the biopharma industry.This role involves strategic planning, management, and execution of IT initiatives to support business objectives, streamline operations, and ensure the security and efficiency of our IT infrastructure.Key Responsibilities:Strategic Planning and...
-
Cyber Security Architect
1 month ago
Rochester, New York, United States Unlimited Technology Full timeJob Title: Lead Cyber IAMAt Unlimited Technology, we are committed to delivering cutting-edge technology solutions to meet our customers' evolving needs. As a Lead Cyber IAM, you will play a critical role in supporting our Networks business by implementing and operating Identity and Access Management (IAM) solutions and strategies.Key...
-
Data And Technology Manager
1 week ago
Rochester, NY, United States TEKsystems Full timeDescription: The Data & Technology Manager is responsible for overseeing data integrity and technology. This role involves leading data analysis efforts, ensuring the accuracy of employment data for rankings, and serving as the primary contact for technology systems used by the center. The position requires collaboration with various stakeholders to...
-
Cybersecurity Program Manager
4 weeks ago
Rochester, New York, United States Rochester Institute of Technology Full timeCybersecurity Program ManagerThe Rochester Institute of Technology is seeking a highly skilled and experienced Cybersecurity Program Manager to oversee the multi-million-dollar CyberCorps Scholarship for Service (SFS) program and DoD Cyber Academy program. The successful candidate will be responsible for providing administrative support to student scholars,...
-
Technology Assistant/Database Analyst
4 weeks ago
Rochester, United States Archdiocese of Detroit Full timeTitle: Technology Assistant/Database Analyst Reports to: Technology Coordinator Job Goal: This position is responsible for providing technical assistance to school staff for the use of the student database as well as other software and hardware resources of the school. Performance Responsibilities: Provide School Information System (SIS) Support Act as the...