Administrative Associate

2 weeks ago

Grand Blanc, United States Henry Ford Health System Full time
Administrative Assistant - Emergency Department - Full Time Nights 7pm -7:30 am/11 pm-7:30 am Monday - Friday and every other weekend
  • Department: Emergency Department
  • Schedule: Full Time Nights 7 pm - 7:30 am/11 pm - 7:30 am Monday - Friday and every other weekend
  • Location: Grand Blanc, Michigan
  • Hospital: Henry Ford Genesys
GENERAL SUMMARY:

A member of an administrative assistance team and/or a patient care delivery team. Perform a variety of functions with an emphasis on clerical duties. - Demonstrate an understanding and commitment to the philosophy and objectives of Patient-Focused Care, continuous quality improvement, team interaction, and the mission and values of Ascension Genesys Hospital.

PRINCIPAL RESPONSIBILITIES:
  • Maintain confidentiality of hospital matters regarding patients, physicians, visitors, co-workers, and other center members.
  • Maintain patient confidentiality by continuously adhering to Federal and State laws regarding the dissemination of patient medical and billing information to outside sources.
  • Maintain an effective and quality interpersonal relationships with patients, family members, physicians, visitors, co-workers, and other center members.
  • Coordinate communications for the entire unit; answers telephone, handles mail, fax, pager communications tofrom unit in a friendly, courteous, accurate manner.
  • Act as a unit receptionist, information agent for patients, nursing staff, physicians, allied services, and visitors; ensure that information sharing of unit operations is maintained; communicate concerns to the management team for problem solving.
  • Perform other duties as assigned.
  • Register, admit patients to the unit; accurately enter, maintain patient information into hospital computer systems including demographic, financial information; assign, verify patient medical record numbers.
  • Type and prepare various forms such as pre-admission and consent forms.
  • Verify, assess coverage on all types of encounters working with third party payers included but not limited to: Blue Cross, HMOs, PPOs, private insurance companies, Medicare, Medicaid, private pay patients.
  • Receive, record payments for hospital, medical services rendered; maintain petty cash fund; balance cash drawer, prepare cash reports, bank deposits daily.
  • Perform basic registration and admit patients to the unit.
  • Transcribe physician orders and enter necessary information on orders, charges, and credits into hospital information systems to ensure that they are carried out in the most efficient manner.
  • Interview and act as a resource to patients and families to complete accurate birth certificates and related documents according to regulatory time frames including maintaining and downloading data to MDPH. (FBC).
  • File complete and accurate registers with the County Clerk's Office. (FBC).
  • Prepare chart for discharge.
  • Process death records, assist with funeral home notification, and body release as indicated.
  • May assist the patient care team in non-clinical activities of daily living, as directed.
  • Final assembly, completion of medical records, keeping in consistent order, current, divided as needed.
  • Demonstrate proper creation of patient's medical records.
  • Assembles charts according to hospital standards.
  • Analyze charts according to hospital standards, and to achieve The Joint Commission/HFAP standards.
  • Perform actions on Chartfact locator system.
Essential Functions:
  • Proficient in medical terminology, hospital computer systems, and general office equipment.
  • Must possess excellent interpersonal skills necessary to effectively communicate with patients, medical staff, employees, third party payers.
  • Must possess good analytical and math skills.
  • Must have mobility skills to move room-to-room, between floors, including ability to assist in lifting, moving, evacuation of patients.
Education/Experience Requirements
  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

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