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Support Engineer II

4 months ago

Toledo, United States Solenis Full time

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company, recognized three years in a row. For more information about Solenis, please visit www.solenis.com.

Description:
  • Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required
  • Assists with technical issues at customer sites, brings any issues to the customers attention and puts together a plan for corrective action - ensures the sales account manager is kept informed
  • Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required
  • Assist with data analysis on program performance
  • Participate in technical training opportunities for advancement of skills and knowledge
Qualifications:
  • Bachelor's Degree (Science or other technical degree). Would consider experience in lieu of a technical degree)
  • Solving complex and non-routine technical problems
  • Strong relationship management skills
  • Industry and customer literate, or ability to pick up industry and Solenis technologies quickly
  • Drive for results; proactively addresses complex issues
  • Fluency in Microsoft Office (Word, Excel and PowerPoint)
Perks
  • Continuous professional development with many opportunities for growth
  • Recharge with Vacation, Sick Time and Floating Holidays
  • Competitive Base Salary, Incentive Plan and Annual Merit Increases
  • 401(k) with match
  • Relocation assistance
  • Company Vehicle
#LI-DS1

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com