Current jobs related to Client Service Representative - LAKESIDE - Aspen Ridge Animal Hospital

  • Customer Service Representative

    7 days ago

    Lakeside, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment.Responsibilities:Assist customers with U-Haul products...

  • Customer Service Representative

    2 months ago

    Lakeside, United States MUELLER LANDSCAPE INC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPart-Time Morning and Afternoon ShiftsNo Weekend Hours Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure...

  • Customer Service Representative

    2 months ago

    Lakeside, United States MUELLER LANDSCAPE INC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPart-Time Morning and Afternoon ShiftsNo Weekend HoursJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they...

  • Customer Service Representative

    2 months ago

    Lakeside, United States Amerivet Services LLC Full time

    Here at White Mountain Animal Hospital, we offer a wide range small animal, large animal, exotics, and wildlife veterinary services including dentistry, digital radiology, ultrasound, wellness and vaccination programs, routine as well as specialty surgery, in-house and outside laboratory, and more. We are looking for an experienced, team oriented, outgoing...

  • Customer Service Representative

    4 months ago

    Lakeside, United States U-Haul Full time

    Location: 3761 W White Mountain Blvd, Lakeside, Arizona 85929 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Lakeside, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...

  • Member Services Representative

    4 months ago

    Lakeside, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFree uniformsOpportunity for advancementJOIN OUR TEAM!At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance peoples lives with an affordable, high-end fitness experience. We Set the Tone as such task...

  • Member Services Representative

    4 months ago

    Lakeside, United States Planet Fitness Full time

    JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the...

  • Customer Service Representative

    7 days ago

    Pinetop-Lakeside, Arizona, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Pinetop-Lakeside, United States Pima Federal Credit Union Full time

    Job DescriptionPima Federal Credit Union, a leading financial institution in Arizona, is seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Pinetop/Lakeside branch.About the Role:We are looking for an individual who is passionate about delivering exceptional customer service and has a strong work ethic.The...

  • Sales Representative

    2 weeks ago

    Lakeside, Montana, United States Matrix Innovations Full time

    About the RoleWe are seeking a highly motivated Sales Representative to join our team at Matrix Innovations. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with key decision-makers, and driving revenue growth.Key ResponsibilitiesEstablish and maintain relationships with...

  • Route Sales Representative

    1 week ago

    Lakeside, California, United States Primo Water Full time

    About Primo WaterAt Primo Water, we are committed to creating healthier lives, healthier communities, and a healthier planet. Our company has a rich legacy of over 100 years, and we believe in empowering our associates to live our shared values and provide opportunities for growth and development.Job SummaryWe are seeking a highly motivated and...

  • Future Opening: Member Services Representative

    2 weeks ago

    Lakeside, California, United States Planet Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and promoting our services to prospective members.Key ResponsibilitiesGreet...

  • Customer Service Representative

    1 day ago

    Pinetop-Lakeside, United States Circle K Full time

    Circle K - 453 E White Mtn Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Financial Services Representative

    1 week ago

    Pinetop-Lakeside, United States Pima Federal Credit Union Full time

    Job DescriptionPima Federal Credit Union, a leading financial institution in Tucson, AZ, is seeking a highly motivated and customer-focused Financial Services Representative to join our team at our Pinetop/Lakeside branch.About the Role:Provide exceptional customer service to our members, ensuring a positive and personalized experience.Process teller...

  • Customer Service Representative

    2 weeks ago

    Pinetop-Lakeside, Arizona, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...

  • Sales and Service Representative

    1 day ago

    Lakeside Village, United States BlueWave Solutions Full time

    About BlueWave SolutionsWe are a dynamic company shaping the beverage market of the future. Our team is passionate about becoming beverage experts and delivering exceptional customer experiences.Job SummaryWe are seeking a motivated colleague to join our team in Ortenberg, Bruchköbel, and Hanau. As a Sales and Service Representative, you will be responsible...

  • Route Sales Representative

    2 weeks ago

    Lakeside, California, United States Primo Water Full time

    About Primo WaterAt Primo Water, we're dedicated to creating healthier lives, communities, and a healthier planet. Our company has a rich legacy of over 100 years, and we're committed to empowering our associates to live our shared values and provide opportunities for growth and development.Job SummaryWe're seeking a highly motivated and customer-focused...

  • Customer Service Representative

    2 weeks ago

    Pinetop-Lakeside, Arizona, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key Responsibilities:Provide excellent customer...

  • Weekday Evenings Customer Service Representative

    4 months ago

    Lakeside, United States Planet Fitness Full time

    Hiring Immediately! 3pm-10pm Monday-Thursday We invite you to join the team that empowers people to live a healthy lifestyle through a culture committed to feeling good!! We embody the way of the Wolf Pack; we are Honorable, Open-Minded, World Class, and Lead with Spirit! Our location is looking for someone with a high-energy vibe who can contribute to the...

Client Service Representative

4 months ago

LAKESIDE, United States Aspen Ridge Animal Hospital Full time
About Aspen Ridge Animal Hospital
​​​​​​We value the relationship, continued trust, and goodwill we establish with our clients. Our top priorities are courtesy, respect, patience, education, and understanding with clients and their pets. We treat our patients as if they were our pets and offer clients the superior service that they desire and deserve. We stress proactive medicine and progressive surgical procedures to maintain healthy, happy animals throughout their lives. We take a lifespan approach to each of our patients. We are dedicated to being there from puppy/kitten vaccinations through the illnesses and traumas, and eventually the geriatric years until the end of the pet’s life.

Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction.  In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking.  The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Certified Technician Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.  Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members.  Providing feedback appropriately and in a timely manner.  Quickly incorporating feedback to ensure positive results.  Sharing ideas and being open to other’s ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners.  Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements / Qualifications
  • Full or part-time
  • Ability to work on weekends
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE


Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program