Patient Service Rep

1 week ago

Gloucester, United States Spaulding Rehabilitation Full time

Patient Service Rep - Gloucester - ( 3294741 )

Description

Summary

Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient’s insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed.

Key Responsibilities

  • Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.

  • Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards.

  • Scheduling status is maintained daily and potential problems are addressed with corrective actions.

  • Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards.

  • Patients are greeted, assisted and appropriate staff notified of patient arrival.

  • Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.

  • Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.

  • Monthly patient satisfaction questionnaires are processed for current patients according to center standards.

  • Customer service delivery is carried out to achieve stated goals.

  • Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards.

  • Therapy charges are entered and reconciled as assigned.

  • Additional department, organization, or network activities are completed per established objectives.

  • PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.

Qualifications

Qualifications and Experience

Education/Degree

Required

  • High school graduate required.

Preferred

  • Associate’s degree in medical administration

Experience

Preferred

  • Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred.

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)

Required

  • Computer proficiency required. Microsoft office applications preferred with ability to learn new software.

Preferred

  • Highly developed communications and interpersonal skills, working with diverse population.

  • Work independently, be self-directed and contribute as a member of a team.

  • Anticipates challenges and develops and implements strategies for addressing them.

  • High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.

  • Attention to detail.

EEO Statement:

SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.

Primary Location : MA-Gloucester-SNS CapeAnn OP

Work Locations :

SNS CapeAnn OP

1 Blackburn Drive

Gloucester 01930

Job : Admin/Clerical/CustService-Other

Organization : Spaulding Hospital North Shore(SRN and SNS)

Schedule : Part-time

Standard Hours: : 24

Shift : Day Job

Posted Shift Description: : Monday - Thursday 7 am - 12 pm. Fridays 7 am - 4:30 pm

Employee Status : Regular

Recruiting Department: : SNS Rehabilitation Therapy-Outpatient

Job Posting : Jun 20, 2024

Req ID: 3294741

  • Patient Service Rep

    2 weeks ago

    Gloucester, United States Spaulding Rehabilitation Full time

    Patient Service Rep - Gloucester - ( 3294741 ) Description Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the...

  • Patient Service Rep

    3 weeks ago

    Gloucester, United States Mass General Brigham Full time

    Description: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient’s insurance coverage with a...

  • Patient Service Rep

    2 weeks ago

    Gloucester, United States Spaulding Hospital North Shore(SRN and SNS) Full time

    Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient's insurance coverage with a customer service...

  • Patient Service Rep

    3 weeks ago

    Gloucester, United States Mass General Brigham Full time

    Description: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patients insurance coverage with a customer...

  • Patient Service Rep

    2 weeks ago

    Gloucester, United States Spaulding Hospital North Shore Full time

    Description Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient's insurance coverage with a customer...

  • Customer Service Rep(03769)

    4 months ago

    Gloucester, United States Domino's Franchise Full time

    Job DescriptionAbout the JobYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school,...

  • Patient Service Coordinator

    2 weeks ago

    Gloucester, Massachusetts, United States Spaulding Rehab Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Spaulding Rehab. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesCoordinate and complete demographic and insurance...

  • Patient Service Representative

    2 weeks ago

    Gloucester, Massachusetts, United States Spaulding Hospital North Shore Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Spaulding Hospital North Shore. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesRegistration and...

  • Patient Service Representative

    22 hours ago

    Gloucester, Massachusetts, United States Spaulding Rehab Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at the Cape Ann Outpatient Center. As a key member of our front office staff, you will be responsible for overseeing and performing all activities associated with outpatient registration and scheduling.Key ResponsibilitiesCoordinate and complete...

  • Patient Service Representative

    6 days ago

    Gloucester, Massachusetts, United States Spaulding Rehab Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at the Cape Ann Outpatient Center. As a key member of our front office staff, you will be responsible for overseeing and performing all activities associated with outpatient registration and scheduling.Key ResponsibilitiesCoordinate and complete...

  • Patient Services Associate

    3 weeks ago

    Gloucester, Massachusetts, United States iAnthus Capital Full time

    Job OverviewCompany: iAnthus Capital ManagementPosition: Dispensary Associate - Part TimeAbout Us:iAnthus Capital Management operates across multiple states, covering the entire cannabis industry from cultivation to retail. We believe in the transformative potential of cannabis, not only for individuals with chronic conditions but also for its impact on...

  • Patient Services Associate

    3 weeks ago

    Gloucester, Massachusetts, United States iAnthus Capital Full time

    Job OverviewCompany: iAnthus Capital ManagementPosition: Dispensary Associate - Part TimeAbout Us:iAnthus Capital Management operates across multiple states, engaging in a comprehensive range of cannabis-related activities, from cultivation to processing and retail. We believe that cannabis is poised to become a transformative industry, significantly...

  • Patient Services Representative

    3 weeks ago

    Gloucester, United States Dermatology Consultants of Gloucester Full time

    Position OverviewWe are seeking a dedicated and personable individual to become a vital part of our team at Dermatology Consultants of Gloucester.Key ResponsibilitiesWelcome patients with a friendly demeanorManage patient registration, appointment scheduling, and checkout processesHandle financial transactions, including copay collections and processing...

  • Patient Services Representative I

    3 weeks ago

    Gloucester, United States Riverside Health System Full time

    Position OverviewThe Patient Access Representative I plays a vital role in the healthcare system by ensuring the accurate registration of all patient categories within their designated department.Key ResponsibilitiesManage daily reports and account work queues to uphold the integrity of registration information.Facilitate the registration process for...

  • X-ray Technologist

    2 months ago

    Gloucester Twp, United States Patient First Full time

    Patient First is accepting applications for X-ray Supervisor in the Sicklerville, NJ area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. Sign-On Bonus! Student Loan Assistance! The responsibilities of this job include, but are not limited to, the following: Supervising all X-ray Techs to ensure all...

  • Outside Sales Rep

    1 month ago

    Gloucester, United States United Rentals Full time

    Great company. Great people. Great opportunities.As an Outside Sales Rep -- Trench Safety at United Rentals, you will be our customers' go-to person for underground trench safety equipment rental and supplies. Customers will include contract companies and non-building, industrial and commercial building contractors. You'll also leverage your sales...

  • Patient Service Representative, Cape Ann Outpatient Center

    4 months ago

    Gloucester, United States Spaulding Rehab Full time

    Job Description Patient Service Representative, Cape Ann Outpatient Center - ( 3185958 ) **Description** **Summary** Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized...

  • Patient Services Associate II

    3 days ago

    Gloucester City, New Jersey, United States Jefferson Health Full time

    About the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with visits to...

  • Patient Services Associate II

    5 hours ago

    Gloucester City, New Jersey, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with patient visits,...

  • Patient Services Associate II

    3 days ago

    Gloucester City, New Jersey, United States Jefferson Health Full time

    About the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This position is responsible for processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals. The ideal candidate will have...