eXcell | SR Service Desk Support Tech NC

4 days ago


winstonsalem, United States eXcell Full time

Find out why

CompucomStaffing is the employer of choice for contractors Join our team and enjoy our generous employee benefits
Our client has a brand-new opportunity for a Senior Service Desk Support Technician to support their team in a remote role. The ideal candidate is preferably located in the CST or EST time zones. They should also be able to work between the hours of 7am to 4pm EST with the flexibility to work some OT as requested. This role will be through till July of 2025.
Skills and Qualifications:

  • Minimum 3+ years of experience with Service Desk support

  • Prior experience working on a Service Desk as an agent supporting both Hardware / Software for Dell and / or Lenovo

  • Solid understanding of computers specializing in Windows 11 or prior OS system migrations

  • Technical ability to troubleshoot and repair software or system issues, including Windows 11 migration problems

  • Familiar with the knowledge management lifecycle and the ability to assist in the development, auditing, and creation or maintenance of articles to be used by both technical and non-technical associates

  • Must be reliable to work remotely from home using own internet access point over the Clients RSA with provided tools and work system

  • Strong time management and organizational skills

  • Excellent verbal and written communication skills

  • Strong interpersonal skills

  • Attention to detail, ability to work under pressure

  • Ability and willingness to work in a collaborative team environment

  • Ability to work flexible hours / shifts as required by the customer

  • Excellent customer service skills

 
 
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
#INDCCStaffing



  • winston-salem, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!Our client has a brand-new opportunity for a Senior Service Desk Support Technician to support their team in a remote role. The ideal candidate is preferably located in the CST or EST time zones. They should also be able to work...


  • winston-salem, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!Our client has a brand-new opportunity for a Senior Service Desk Support Technician to support their team in a remote role. The ideal candidate is preferably located in the CST or EST time zones. They should also be able to work...


  • Winston-Salem, North Carolina, United States eXcell Full time

    Senior Service Desk Support TechnicianWe are eXcell, a leading provider of IT staffing services and solutions. We have an exciting opportunity for a Senior Service Desk Support Technician to join our team in a remote role.This is a great chance to work with a global company headquartered in Bellevue, Washington, supporting Fortune 1000 companies as well as...


  • Winston-Salem, North Carolina, United States eXcell Full time

    Job OvervieweXcell is a leading provider of IT staffing services and solutions to Fortune 1000 companies and small and medium business. We are looking for a highly skilled Technical Help Desk Representative to join our team.This role involves providing technical support to our clients via phone, email, and chat, resolving hardware and software issues, and...


  • Winston-Salem, North Carolina, United States eXcell Full time

    Job Overview:The eXcell company is seeking a highly skilled Senior Service Desk Support Technician to join their team in a remote role. The ideal candidate will have excellent technical abilities, strong communication skills, and the ability to work effectively in a collaborative environment.Salary: $55,000 - $65,000 per year, depending on experience.About...


  • Winston-Salem, North Carolina, United States eXcell Full time

    **About eXcell**eXcell is a leading provider of IT staffing services and solutions to Fortune 1000 companies and small businesses.We are currently seeking an experienced Senior IT Support Technician to join our team in a remote role.


  • Winston-Salem, United States IFB Solutions Full time

    Job DetailsLevel Experienced Job Location Work at Home - Winston Salem, NC Position Type Full Time Education Level 2 Year Degree Salary Range $18.00 - $18.00 Hourly Job Shift Day Job Category Customer Service DescriptionCustomer Service Representative- NC Department of Vital StatisticsPosition title: Customer Service Representative- NC Department of Vital...

  • IT Help Desk Support

    2 months ago


    Winston-Salem, United States K2 Staffing, LLC Full time

    Summary Our client is a leading IT Solutions Company in the Winston-Salem, NC area and they are in need of a Help Desk Support Level II Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely...


  • winston-salem, United States eXcell Full time

    At CompucomStaffing, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We are currently seeking a Windows Systems Administrator (PowerShell) to join our client's team for a remote position. This is a 12 month contract opportunity with possibility of conversion. The ideal candidate...


  • winston-salem, United States eXcell Full time

    At CompucomStaffing, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We are currently seeking a Windows Systems Administrator (PowerShell) to join our client's team for a remote position. This is a 12 month contract opportunity with possibility of conversion. The ideal candidate...


  • winston-salem, United States eXcell Full time

    At CompucomStaffing, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We are currently seeking a Windows Systems Administrator (PowerShell) to join our client's team for a remote position. This is a 12 month contract opportunity with possibility of conversion. The ideal candidate...


  • Winston-salem, United States eXcell Full time

    At CompucomStaffing, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.We are currently seeking a Windows Systems Administrator (PowerShell) to join our client's team for a...


  • Winston-salem, United States eXcell Full time

    At CompucomStaffing, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.We are currently seeking a Windows Systems Administrator (PowerShell) to join our client's team for a...


  • Winston-Salem, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years imaging experience required.Sunbelt Staffing is seeking a skilled Ultrasound Tech for a travel assignment in Winston-Salem, North Carolina. This 13-week contract offers 5x8 evening shifts, making it an excellent opportunity for experienced professionals ready to make an impact.Job Details:Location:...


  • Winston-Salem, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years IR Lab experience required.Travel IR Tech - Winston-Salem, NCPosition:Travel Interventional Radiology (IR) TechnologistLocation:Winston-Salem, NCSchedule:Days, 5x8-hour shifts (7:00 AM - 3:00 PM)Duration:13 weeksJob Description: We are seeking a highly skilled and experienced Interventional Radiology...


  • Winston-Salem, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescriptionOur client is in need for assistance with a large project to deploy 700 iPads and 95 accompanying laptops across their 5 hospitals.I think that 3 technicians working alongside our techs will be able to roll this out on our timeline of June 27th go live. There may be additional work to extend this beyond 27th as we...


  • Winston-Salem, North Carolina, United States TEKsystems Full time

    About the RoleWe are seeking an experienced Help Desk Support Specialist to join our team in Winston Salem, North Carolina. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our clients.


  • Winston-Salem, North Carolina, United States ProCare Therapy Full time

    Job OverviewProCare Therapy is a leading provider of special education services, dedicated to making a positive impact on students' lives.About the RoleWe are seeking a highly motivated and certified Special Education Support Assistant to join our team in Winston-Salem, NC.ResponsibilitiesAssist teachers with lessons and adapt materials for students with...

  • Echo Tech

    1 month ago


    Winston-Salem, United States Magnet Medical Full time

    We are looking for a Travel Echo Tech Allied for a great Travel allied job in Winston Salem, NC.This Echo Tech Travel allied job pays for 40 hours a week for 8 weeks. With Wanderly you can compare Travel assignment salary from leading Travel assignment agencies in the United States.With Wanderly you can chat and apply to any agency with Wanderly’s...


  • winston-salem, United States BekaertDeslee Full time

    Function title:Customer Service Specialist with Master Data Department/unit:Customer ServiceLocation:Winston-Salem, NCMain job objective - Mission: Customer service specialist make sure our customers receive professional, proactive and timely service before, during and after the customer’s requirements are met. Work territory - Job dimension:BDUS...