Information Technology Specialist II System Admin
3 days ago
Title: IT Support Specialist II
Location: Springfield, OH
Shift: 1st, 7:30AM-4:30PM
Job Description:
This position will be a member of the IT Helpdesk Team. Responsibilities are as follows, but not limited to:
· Configuration, installation and repair of computers and other electronic office equipment.
· Troubleshoot hardware and software issues on user’s computers and devices.
· Troubleshoot Intermec/Honeywell barcode label printers and handheld Android scanners.
· Perform preventative maintenance on Intermec/Honeywell barcode label printers.
· Troubleshoot networking issues related to switching, data cabling and wireless.
· Skill to Install and terminate horizontal and backbone network cabling per TIA/EIA-568 structured cabling standards.
· Educate users on procedures for resolving or preventing technical problems.
· General administration of Windows Servers including Active Directory and Group Policy.
· Develop and implement technical procedures to quickly address user’s problems and minimize downtime.
· Develop relationships with third-party vendors managing software and maintenance agreements and licensing.
· Quote network cabling installations and maintain network diagrams.
· EDI software technical support.
· Administration of customer portals. User account creation, maintenance, troubleshooting and password resets.
· Ability to mentor and work well with other support team members.
· Ability to lead projects, meet deadlines and report progress to IT management.
Specialized skills to be taught on the job:
Radley iCARaS EDI system.
Required Skills:
· Excellent communications skills, written and verbal.
· Must be able to work in a team environment as well as on your own.
· Proper time management skills and ability to meet deadlines.
INDQSS
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