Order Processing Specialist, Case Management
2 weeks ago
MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ yearsMSC is a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2024MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.In Addition, we are very proud to share that we have been awarded the distinguished honor of2021 - HME Provider of the Year We are hiring: FULL TIME WITH BENEFITS APPLY TODAY Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program DEI&B Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and HolidaysGeneral: Responsible for processing and qualification of new orders related to Respiratory and Durable Medical Equipment, to ensure orders are qualified to submit clean billable claims and provide excellent customer care.Responsibilities and Duties: Manage high volume of same day urgent orders. Review all inbound documents received. Make outbound calls to physician offices and hospitals to request pending documentation necessary for qualification. Verify patient demographic information. Confirm and validate insurance coverage. Review benefits for patients and/or their families. Collect method of payment when applicable based on equipment and insurance guidelines required by MSC protocol. Excellent communication skills to interact with customers over the phone and provide support. Ability to accurately document patient and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken. Responsible for meeting personal and team qualitative and quantitative targets. Consistently utilize Medical Service Company's designated tools developed for this position. Knowledge of privacy and data protection regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) Ability to work effectively as part of a team, collaborating with other contact center specialists, technicians, and healthcare professionals. Schedule Deliveries. Generate and review medical necessity forms to ensure compliance and enter for billing purposes. Strong organizational skills to manage multiple customers' enquiries and manage tasks simultaneously. Perform other duties as assigned.Qualifications:Education: Graduate of an accredited high school.Experience/Knowledge/Skills/Physical Requirements: Minimum of 1 year of progressively responsible customer service experience preferred. Customer oriented with excellent oral and written communication skills. Pleasant personality with excellent phone and interpersonal and organizational skills (a team player) Ability to organize and coordinate multiple tasks. Build sustainable relationships and engage customers by taking the extra mile. Self Starter Works well independentlyStarts no less than $16.70
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Order Processing Specialist, Case Management
2 weeks ago
Troy, United States Medical Services Company Full timeMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years!MSC is a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2024!MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company...
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Order Processing Specialist, Case Management
3 weeks ago
Troy, United States Medical Services Company Full timeMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years! MSC is a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2024! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment...
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Dock Laborer
4 weeks ago
Troy, New York, United States Dairy Farmers of America Full timeJob SummaryAs a Dock Laborer - Case Handling Specialist at Dairy Farmers of America, you will play a vital role in ensuring the smooth operation of our warehouse. Your primary responsibility will be to handle and move cases to and from production departments, ensuring that empty cases are available to meet production schedules. You will also provide...
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Process Manager
3 weeks ago
Troy, United States Smart IT Frame LLC Full timeGreetings from Smart IT Frame, Hope you are doing well!Smart IT Frame specializes in enabling you with your most critical line of resources.Whether it is for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in...
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Registered Nurse
1 month ago
Troy, United States St Croix Hospice Full timeRegistered Nurse (RN) Case Manager Job Details Level Experienced Job Location Troy MI - Troy, MI Education Level 2 Year Degree Job Shift Day Job Category Nurse Description St Croix Hospiceis looking for aHospice Case Managerfor our branch inTroy Michigan. TheRegistered Nurse Case Managerplans, organizes and directs hospice care and is...
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Order Confirmation Specialist
6 months ago
Parsippany-Troy Hills, United States Gaf Full timeDescription : Introduction At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down...
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Registered Nurse
3 weeks ago
Troy, United States St. Croix Hospice Full timeSt Croix Hospice is looking for a Hospice Case Manager for our branch in Troy Michigan. The Registered Nurse Case Manager plans, organizes and directs hospice care and is experienced in nursing, with emphasis on community health education/experience. The professional nurse builds from the resources of the community to plan and direct services to meet the...
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Insurance Processing Specialist I
4 weeks ago
Troy, Michigan, United States Proctor Loan Protector Full timeJob Title: Insurance Processing Specialist IJob Summary:We are seeking a highly skilled Insurance Processing Specialist I to join our team at Proctor Loan Protector. As an Insurance Processing Specialist I, you will be responsible for processing insurance documents and emails received with an emphasis on items that need special handling.Key...
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Central Processing Specialist
4 weeks ago
Troy, Michigan, United States Corewell Health Full timeAbout the RoleAs a Central Processing Specialist at Corewell Health, you will play a vital role in ensuring the highest level of patient care by providing sterile equipment and supplies to our operating rooms. This is a unique opportunity to work in a team environment, collaborating with technicians, coordinators, and other support staff to ensure seamless...
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Mail Processing Specialist
4 weeks ago
Troy, Michigan, United States United States Postal Service Full timeJob Title: Mail Processing SpecialistAbout the Job:The United States Postal Service is seeking a Mail Processing Specialist to join their team. As a Mail Processing Specialist, you will be responsible for sorting and handling mail, preparing it for shipment to the next destination. This is a great opportunity to work in a fast-paced environment and be a part...
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Registered Nurse
2 weeks ago
Troy, United States St Croix Hospice Full timeRegistered Nurse (RN) Case Manager Job Details Level Experienced Job Location Troy MI - Troy, MI Education Level 2 Year Degree Job Shift Day Job Category Nurse Description St Croix Hospiceis seeking aCase Managerfor our hospice branch inTroy, Michigan. TheRegistered Nurse Case Managerplans, organizes and directs hospice care and is experienced in nursing,...
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Warranty Process Specialist
4 weeks ago
Troy, Michigan, United States Slate Full timeAbout SlateSlate is a pioneering company that is pushing the boundaries of innovation in the electric vehicle space.We are seeking a highly skilled and experienced Warranty Lead to join our growing team. The ideal candidate will design and implement a comprehensive warranty process from the ground up, enhancing customer satisfaction, minimizing risk, and...
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Nurse Case Manager: E8: Rehab
3 weeks ago
troy, United States Albany Medical Center Full timeTroy, NY, United States Department/Unit: Inpatient Rehab - E8Work Shift: Day (United States of America)The Case Manager is accountable to facilitate the interdisciplinary team to plan, coordinate, implement and evaluate patient care for assigned service line across the continuum of care. The Case Manager works proactively with the Quality Improvement Teams,...
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Sterile Processing Specialist
4 weeks ago
Troy, Michigan, United States STERIS Full timeAt STERIS, we help our customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummarySTERIS is seeking a skilled professional to provide training and continuous improvement support to impact patient safety. As a Customer Repair Support Specialist, you will work...
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Nurse Case Manager Opportunity
4 weeks ago
Troy, Michigan, United States Beaumont Home Health and Hospice Full timeAbout the Role:Beaumont Home Health and Hospice is seeking a compassionate and skilled Registered Nurse Case Manager to join our team. As a Registered Nurse Case Manager, you will play a vital role in providing high-quality patient care and coordinating services to meet the unique needs of our patients.Key Responsibilities:Assess patient conditions and...
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Nurse Case Manager: E8: Rehab
1 month ago
Troy, United States Albany Medical Center Full timeTroy, NY, United StatesDepartment/Unit:Inpatient Rehab - E8Work Shift:Day (United States of America)The Case Manager is accountable to facilitate the interdisciplinary team to plan, coordinate, implement and evaluate patient care for assigned service line across the continuum of care. The Case Manager works proactively with the Quality Improvement Teams,...
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Nurse Case Manager: E8: Rehab
1 month ago
Troy, United States Albany Medical Center Full timeTroy, NY, United StatesDepartment/Unit:Inpatient Rehab - E8Work Shift:Day (United States of America)The Case Manager is accountable to facilitate the interdisciplinary team to plan, coordinate, implement and evaluate patient care for assigned service line across the continuum of care. The Case Manager works proactively with the Quality Improvement Teams,...
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Nurse Case Manager: E8: Rehab
4 weeks ago
Troy, United States Albany Medical Center Full timeTroy, NY, United StatesDepartment/Unit:Inpatient Rehab - E8Work Shift:Day (United States of America)The Case Manager is accountable to facilitate the interdisciplinary team to plan, coordinate, implement and evaluate patient care for assigned service line across the continuum of care. The Case Manager works proactively with the Quality Improvement Teams,...
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Hospice Case Manager
4 weeks ago
Troy, Michigan, United States St Croix Hospice Full timeJob Title: Hospice Case ManagerSt Croix Hospice is seeking a compassionate and skilled Hospice Case Manager to join our team. As a Registered Nurse, you will play a vital role in providing high-quality care to patients and their families.Key Responsibilities:Conduct comprehensive assessments of patients and families to determine their needs and develop...
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Sterile Processing Specialist
4 weeks ago
Troy, Michigan, United States STERIS Full timeAbout the RoleWe are seeking a skilled Sterile Processing Customer Specialist to join our team at STERIS. As a key member of our Instrument Management Services division, you will play a critical role in providing training and support to our customers across the United States.Key ResponsibilitiesTrain customers on proper care and handling of surgical...