Client & Customer Service Rep

1 week ago

longview, United States Penske Truck Leasing Co., L.P. Full time

Location: 5117 West Loop 281 South, Longview, TX 75603

What’s the Job?

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile.

Why join Penske as a Customer Service Representative, you ask? It’s simple. Maybe you’ve always had an interest in vehicle maintenance but haven’t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you’ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

It’s about going above and beyond for our customers—the way Penske goes above and beyond for you. It’s about building meaningful relationships. It’s about keeping our customers moving forward.

Main Responsibilities:

• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles

• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done

• Helping make sure our facilities are clean, safe environments for our customers and associates

• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs

• Completing other projects and tasks as assigned by supervisor

Why Penske is for You:

• Competitive starting salary

• Shift Premiums - 2nd ($2.50), 3rd ($3.50)

• Career stability

• Opportunity for growth

• Excellent benefits, including lots of time off

• Strong, well-rounded training programs

• Advanced vehicle maintenance technology

• Location and schedule flexibility

General Requirements:

• High school diploma, equivalent, or prior work experience preferred

• Valid driver’s license required

• Excellent customer service and communication skills

• The ability to work well as part of a team

• The ability and willingness to work outside

• Basic mechanical ability and tool usage (preferred)

• Basic computer skills

• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management

• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job

• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.

• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Vehicle Maintenance/Mechanics/Technicians

Job Family: Vehicle Maintenance

Address: 5117 W Loop 281

Primary Location: US-TX-Longview

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2415844

  • Customer Service Rep

    4 months ago

    Longview, United States Dynamic Workforce Solutions Full time

    Job Title: Customer Service and Call Center Rep Reports to: Customer Service Manager Position Classification: Non-exempt Wage range: $17 - $19 per hour Primary Objectives of Position: Serves as first point of contact for all customers seeking Workforce Center Services. Essential Job Functions: Assist customers in accessing resources to secure employment,...

  • Entry Level Account Rep TX

    2 weeks ago

    longview, United States USHA Full time

    Entry Level Account Representative Ready to make a difference?Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Entry Level Account Reps can make a real difference in people's lives. You'll work directly with...

  • Customer Service Ambassador

    2 weeks ago

    Longview, Texas, United States Office Pride of Longview-Gladewater Full time

    We are seeking a diligent and detail-oriented individual to join our Cleaning Team as a Customer Service Ambassador.This role is perfect for someone who values honesty, integrity, and a strong work ethic, with excellent communication skills to provide exceptional customer experiences.As a Customer Service Ambassador, you will be responsible for maintaining a...

  • Customer Service Representative

    7 days ago

    Longview, Texas, United States Five Star Call Centers Full time

    Job OverviewWe are seeking highly skilled Customer Service Representatives to join our team at Five Star Call Centers. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our clients.About the RoleThis is a full-time, work-from-home position for individuals...

  • Customer Service Representative

    6 months ago

    Longview, United States Norco, Inc. Full time

    Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Medical

  • Customer Service Professional

    1 week ago

    Longview, Texas, United States beBee Professionals Full time $30,000 - $45,000

    We are seeking a dedicated Longview customer support specialist to join our team at beBee Professionals. This role involves providing exceptional customer service by answering inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, or chat, providing accurate information and...

  • Customer Service Representative

    4 weeks ago

    Longview, United States Nippon Dynawave Packaging Co. Full time

    NDP's Customer Service Department is seeking a qualified individual. The primary roles and responsibilities for CS are to: Provide support to external customers including order entry/advice and status tracking Serve as a customer liaison to manage production and delivery scheduling, problem solving, customer claims and satisfaction assessments Serve as a...

  • Customer Service Representative>

    6 months ago

    Longview, United States GovernmentJobs.com Full time

    Government Jobs - Full-Time - $31,694.00 Annually Performs a variety of customer service functions on behalf of the City's Water Utilities Division; provides information and assistance to utility customers; receives and processes service requests; processes and posts utility payments; and performs other related duties as assigned.

  • Customer Service Representative

    3 days ago

    Longview, Washington, United States Walmart Full time

    Company Overview: Walmart is a leading retailer with a strong presence in the market. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.">Salary: The estimated salary for this position is between $14 and $26 per hour, depending on experience and location.">Job DescriptionWe are seeking a...

  • Customer Service Specialist

    4 weeks ago

    Longview, Texas, United States Insta-Cash Pawn Full time

    Customer Service Role at Insta-Cash PawnWe are seeking a skilled and outgoing individual to join our team in Longview, Texas, as a Customer Service Specialist. As a key member of our team, you will be responsible for greeting and interacting with customers, maintaining a clean and organized sales floor, and performing sales and loan transactions.Requirements...

  • Customer Service Associate

    7 days ago

    Longview, Texas, United States Spirit Halloween Full time

    Retail Sales Associate Position at Spirit HalloweenWe are seeking a Retail Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will be responsible for selling products, providing excellent customer service, and assisting with visual merchandising and inventory management.Key Responsibilities:Develop and maintain a thorough...

  • Customer Service Representative

    5 months ago

    Longview, United States U-Haul Full time

    Location: 410 W Marshall Ave, Longview, Texas 75601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Specialist

    7 days ago

    Longview, Washington, United States Albertsons Full time

    Job Overview:Albertsons Companies is committed to bringing people together around the joys of food and to inspire well-being by transforming the grocery and pharmacy-health experience for our customers. We are seeking a dedicated Customer Service Specialist to join our team.The ideal candidate will be responsible for ensuring our stores are clean, organized,...

  • Customer Service Representative

    6 months ago

    Longview, United States Airgas Full time

    Airgas, Inc. - JobID: R10046606 [Customer Service Representative] As a Customer Service Representative at Airgas, you'll: Provide a superior level of service/support to customers and sales force; Handle busy incoming telephone orders and answer customer inquiries; Establish and maintain strong working relationships with customers; Provide efficient and...

  • Customer Service Representative Position

    4 weeks ago

    Longview, Texas, United States U-Haul Full time

    U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring they have a seamless experience with our products and services.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...

  • Customer Service Cashier Position

    6 days ago

    Longview, Texas, United States Burlington Stores Full time

    Role SummaryWe are seeking a skilled Customer Service Cashier to join our Burlington Stores team. In this role, you will play a critical part in creating a positive customer experience through excellent service and product knowledge.Compensation: This position offers an estimated annual salary range of $28,000 - $38,000, based on location and experience.Main...

  • Customer Service/ Pawnbroker

    6 months ago

    Longview, United States Insta-Cash Pawn Full time

    Insta-Cash Pawn is looking for individuals to join our team in Longview, Texas. Experience in the pawn industry is not required. Would you like to work in an industry that teaches you everything from testing precious metals, to learning about tools and electronics? If you are a people person and enjoy talking with all types of interesting customers, the pawn...

  • Restaurant Customer Service Team Member

    3 months ago

    Longview, United States Jason's Deli Full time

    Jason's Deli - 103 W. Loop 281; Suite 201 [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery...

  • Customer Service

    7 days ago

    Longview, United States Impact Floors of Texas Full time

    Description: Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    Longview, United States Penske Truck Leasing Full time

    Location: 5117 West Loop 281 South, Longview, TX 75603 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...