Creative Financial Staffing | IT Support WI | madison, wi
7 days ago
Technical Support
Contract | No Sponsorship Available
ABOUT OUR CLIENT
We are supporting one of our favorite clients on their search to add a technical support professional to their team for a contract. There is a possibility that this role becomes permanent either during or after the contract period.
BENEFITS & COMPENSATION
- Compensation: Up to $30 per hour
- Contract Duration: 6 months
- Medical: Healthcare coverage available for individuals and families
- Work Location: Remote with periodic visits to Madison, WI office
- Schedule: Monday - Friday, 8 AM - 4:30 PM CST
RESPONSIBILITIES FOR THE TECHNICAL SUPPORT SPECIALIST
- Provide remote and in-person technical support to all employees
- Maintain computer hardware and software systems
- Handle user access provisioning
- Manage inventory of technical hardware
- Collaborate with IT teams and vendors
- Provide after-hours support when necessary
PREFERRED EXPERIENCE FOR THE TECHNICAL SUPPORT SPECIALIST
- Strong proficiency in SCCM
- Experience with Jira Service Desk
- Knowledge of Active Directory Users and Computers
- Familiarity with Exchange
- Excellent communication and customer service skills
Timing is everything. Whether you are actively job searching or passively exploring opportunities, we welcome the chance to discuss this role with you. Please reach out for more information about this position and other opportunities in IT support.
#ZRCFSTECH #LI-TF4 #INDEC2024
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