Vice President of Operations
1 week ago
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Has direct operational oversight of a dedicated management platform of lifestyle & outdoors division hotel locations.
- Communicate and execute hotel brand(s) and strategy. Adventurers, seekers and roamers
- Recruit and manage the training of regional corporate support team and property general managers.
- Guide and oversee the preparation of property and corporate department budgets.
- Provides effective people leadership of assigned hotels by attracting, motivating, developing, rewarding and retaining top talent.
- Sets goals, monitors work, and evaluates results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization.
- Evaluates the results of overall operations regularly and systematically and reports these results to the Executive Vice President(s) of Operations and COO.
- Ensures a professional image at all times through appropriate business appearance and dress.
- Follows and promotes company policies and procedures and is able to effectively articulate and present the Company's vision and values.
- Responsible for the overall Revenue, Sales, and Operational Performance of each asset in their region.
- Promote Company's policies and philosophies to all General Managers. Ensure proper follow up and follow thru on company deadlines and initiatives.
- Consistently and proactively measure hotel performance (Sales, Revenue, Market Share, GSS, GOP, Accounts Receivable) to ensure hotel exceeds target goals.
- Responsible for ensuring all hotels meet the Brand Guidelines for service, quality, training, and product. All hotels must pass annual of bi-annual inspections.
- Conducts weekly calls focused on monitoring hotel performance and updating any general concerns.
- Effectively monitor Accounts Receivable performance monthly to ensure company compliance by all hotels.
- Conduct annual General Manager Performance Evaluations.
- Conducts monthly P&L Reviews with each General Manager to ensure focus on areas of opportunity and develop actions plans to improve performance.
- Review of Monthly Performance Reviews by each property.
- Participate on Weekly Revenue Calls regarding Focus Assets or those not meeting RPI goals.
- Works jointly with the Regional Revenue Manager and Regional Director of Sales in their region to ensure Sales, Marketing, and Revenue strategies are in line allowing us to achieve RPI goals.
- Minimum of bachelor's degree in Hotel Administration, Business, or Marketing or equivalent.
- Minimum of (10) years in progressive regional operations leadership role.
- Leadership experience in lifestyle & outdoors hotels operations required.
- Knowledge and deep understanding of all aspects of hotel operations.
- Must be detail oriented, with strong self organization and communication skills.
- Strong analytical skills relative to impact on hotel revenues.
- Ability to communicate effectively verbally and in writing.
- Strong interpersonal skills.
- Strong financial and business acumen.
- Strong understanding of revenue management principles.
- Ability to use reservation and revenue management systems to develop pricing and sales recommendations.
- Proficient in Microsoft Office Products, focus on Excel, Word and Outlook.
- Ability to travel extensively.
- Must have flexible work hours that may include evenings, weekends, and holidays.
Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Daily Pay, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment
*Schulte Hospitality Group is an Equal Opportunity Employer.
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