Account Representative

4 weeks ago

torrance, United States Great American Insurance Group Full time

TCP insurance has been creating innovative insurance and risk management solutions for the business community for over 50 years. In 2010, we established our foothold in the entertainment industry by pioneering a comprehensive insurance solution for the entertainment/media industry. Photographers, cinematographers and producers alike were introduced to an insurance solution that delivered unprecedented value. Over the years, we have expanded our repertoire of Entertainment Insurance products to Rental Houses, Studio Rental Facilities, and other creative business types throughout the United States.


The inflection point for our agency occurred in 2022 when we were acquired by Great American Insurance Group, a company we’ve maintained a strong partnership with for over 14 years. Great American & TCP – two companies that align in their rich history, trusted reputation, and a spirit for innovation and ingenuity.


We would be excited to bring your experience to our team


www.tcpinsurance.com

Trusted Coverage Professionals (TCP) is looking for an Account Representative to join their team This person will work a hybrid schedule out of our Torrance office location.

  • Fosters and maintains relationships and favorable contacts with current Commercial Line accounts.
  • Ensures understanding of customer’s circumstances, problems, expectations and needs, for the purpose of ensuring the client is provided the appropriate coverages, the correct quotes and placement with the appropriate insurer, as well as resolving client inquiries/issues. Shares and/or conveys routine and non-routine information to customers, regarding their account(s) maintaining a professional demeanor in all situations.
  • Reviews coverage documents to verify documents contain all coverage, along with any riders or exclusions expected within and/or attached to the documents.
  • Processes renewals in tandem with Producers.
  • Gathers and reviews renewal information.
  • Provides Producer with quote information as requested.
  • Requests updated applications and/or information from client as needed.
  • Markets the coverages to various insurers for quotes on renewal or new coverages for the client.
  • Participates in making recommendations for potential product enhancements or modifications to increase sales.
  • Assigned group of large clients and may be assigned clients with complex needs.
  • Ensures client accounts are maintained in good standing.
  • May lead the work of others (mentors, prioritizes, delegates, and reviews assignments). Maintains in-depth product and industry knowledge of the customers’ business.
  • Performs other duties as assigned.


Job Requirements

  • Education: Bachelor’s Degree or equivalent experience.
  • Experience: Generally, 1-2 years of experience. Insurance licensure required. Insurance certification preferred; appropriate certifications could include Certified Insurance Counselor (CIC), Certified Insurance Service Representatives (CISR).

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